About the role

As Senior Employee Relation Manager (ERM) & Team Lead, ER you will be responsible for the delivery of the ER service in the aligned Country and will also support ER activity across other countries, as required. You will also be accountable for managing end to end HR investigations, stakeholder management and providing insights to the business on ER trends and recommended interventions.

In conjunction with the aligned Regional ER Lead, you will support the creation and implementation of the Country ER strategy. You will also have the opportunity to design, and project manage Regional and Global ER projects, as well as managing complex ER cases and escalations across jurisdiction. In your role as Sr. ERM & Team Lead, ER you will need to use your judgement and perspective to ensure we are delivering the best ER solution, with a focus on informal resolution where appropriate. You will have excellent project management, leadership, communication, influencing and relationship building skills. You will also solve complex ER issues and share your insights with the business and embedded HR teams to ensure a pro-active approach to ER.

About the responsibilities

• Directly manage complex local and regional ER cases which involve internal and external legal, multiple stakeholders and local IR/ER processes to deliver ER outcomes in line with GSK values and expectations. This includes investigations and end-to-end management of complex HR and Employee Relations issues, including, but not limited to grievances and consequence management processes, where required.
• Demonstrate leadership and management of the aligned ER team ensuring ongoing development and talent management including coaching of ER team members in relation to ER case strategy and innovative approaches to problem solving. This includes supporting ER team members in other regions /countries, to identify the best course of action, identify and mitigate risks and manage escalations, as required.
• Be seen as an expert in ER matters across the country & provide training and guidance to ensure consistent implementation of ER process, while identifying root causes where ER KPI’s are not met and developing action plans to address.
• Provide insights to the business based on ER trends, recommending interventions taking a governance approach to ensure actions are delivered to prevent further ER risks, through suitable CAPAs in place, where identified for the Country.
• Develop collaborative relationships with key stakeholders across country e.g. IR Leads, HR Country Heads and HRBLs through advice and pro-active stakeholder management.
• Consult and collaborate with Community of Practice, partners & Legal teams on complex employee investigations, including supporting the local employment law team with the employment tribunal/litigation cases where required.

About you

• Degree in employee relations, industrial relations, human resources, law, business, or any other relevant function
• A robust and proven background in ER and/or IR, where applicable, in multiple industries and/or markets
• Experience in delivery of complex project management in a matrix structure, involving multiple stakeholders at pace.
• Innovative thinking to drive changes and process improvements
• Ability to work in a complex, matrix and multi-cultural environment.
• Excellent leadership skills, business acumen, and ability to analyse trends of ER data.
• Good Communication skills essential.

Please note the following skills are not necessary, just preferred, if you do not have them, please still apply:

• Experience and understanding in HR practices and policies, multi-country jurisdiction is advantageous.
• Additional qualifications in ER/HR

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If you have a disability and require assistance during the course of the selection process, you will have the opportunity to let us know what specific assistance you require in order to make suitable arrangements.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunol