FT. Retail Pharmacy Technician - (Day Shift) 5675 N Front St , Phila. PA. 19120

Description

Pharmacy Technician – Satellite Pharmacy Operations 

Our patient’s health, compliance, and satisfaction are the most important factors to us. As a Pharmacy Technician, you are responsible for demonstrating the highest standard of patient quality care –supporting the pharmacy team’s ability to promptly, safely and accurately fill patient’s prescriptions while providing a caring service that exceeds our patient’s expectations.

Responsibilities:

· Ability to work remotely with minimal pharmacist direct oversight

· Ability to coordinate patient access to medication.

· Assist the pharmacist with serving patients by communicating patients’ needs to the pharmacist.

· Ensure patient’s medication is kept secure awaiting patients’ arrival.

· Sterilize surfaces and equipment and keep working area clean.

· Greet customers and answer questions.

· Coordinate patient’s prescription delivery to site and home.

· Advocate for pharmacy operations to patients in waiting room.

· Makes calls to patients of location for refills.

· Process prescriptions electronically and ensure all information is complete and accurate.

· Resolve issues when they arise (e.g., rejected insurance claims).

· Undertake administrative tasks (e.g., Record-keeping) as assigned.

· Comply with all security measures and quality standards and activities.

· Keep abreast and stay current with HIPAA, HITECH, and FWA credentialing.

· Assist Pharmacist with clinical and non-clinical operations and document and report any issues per quality to the Pharmacist as appropriate.

· Communicate with insurance carriers to obtain payment for prescription claims.

· Answer incoming phone calls for prescription orders, refills, make outgoing follow up calls to patients regarding their medications.

· Triage calls and escalate to appropriate leadership when necessary.

Requirements

Education/Experience:

High school diploma or equivalent.  

Certified Pharmacy Technician Certification if required in your state of practice. 

 Preferred Experience and Skills:

· At least 2-3 yrs proven experience as a pharmacy technician

· Experience with Micro Merchant pharmacy system.

· Knowledge of medication and dosage calculations.

· Knowledge of pharmacy law and medical terminology.

· Excellent communication and customer service skills.

· Outstanding organizational skills.

· Reliable with a keen eye for detail

Special Skills:

Computer Literacy

Data Entry (accuracy)

Attention to Detail

Communication Skills

Interpersonal Skills

Team Player

Ability to Adapt Easily (Flexibility)

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Word; Microsoft Excel; and Microsoft Outlook.