Print/Insert Operator - Provo

Company Description

Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care. Press Ganey is a PG Forsta company. 

Simply put, we are vested in our clients’ success, and dedicated to helping them understand and improve every dimension of the patient experience.

Job Description

Support the printing end of the InfoTurn process by operating printing equipment.  Work within a team, ensuring the group’s goals are met by printing quality documents in the correct order.  Fine tune equipment and operations for maximum throughput. Load and unload printers’ paper stock and consumable supplies, and work with other shifts and departments.

Additionally, this position is to handle the operation of the automated Mail Inserting equipment.  Required to set-up mechanical inserter, produce quality mail pieces at established throughput requirements, and assist and train other associates as required. Must be available to work Sun-Wed, 5 PM - 3 AM.

Duties & Responsibilities:

• Produce quality mail pieces at established throughput requirements.  Running and loading automated folding/inserting machine.  Load surveys, cover letters, and envelopes in the correct order.  Work with tech support and troubleshooting to ensure 90% up time.  Unload finished mail pieces.  Conduct quality inspections of sampled mail pieces.
• Set-up mechanical inserter.  Set folding plates in the correct position.  Clear machine and prep for new jobs.
• Assist other associates.  Inserter Operator will be trained on all equipment in the department.  Operator will serve as back up for other operators when needed.
• Ensure that work area remains organized and clear from production debris.
• Operate the printing equipment. Troubleshoot problems and ask for assistance as needed.  Work with team members to assure paper trays and other supplies are adequate.  Keep machines running at all times.
• Conduct quality checks and complete documentation. Produce quality mail pieces at established throughput requirements. Print jobs in sequence and move materials to inserters in order.

Qualifications

• 0-2 years of experience required
• Intermediate PC skills including Excel

Minimum Education:

• Minimum of a high school diploma/GED

Additional Information

All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position. 

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class. 

Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 

The expected base salary for this position ranges from $30,000 to $35,000. It is not typical for