Certified Nurse Assistant (CNA)

SALARY AND BENEFITS: 
The starting salary for this position is $19/$20 per hour

At Applewood, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners.

Our offerings include:

• Comprehensive health and Rx plans, including a flat rate option
• Wellness program including free preventative care
• Generous paid time off and holidays
• 100% paid parental leave for childbirth and adoption
• 50% tuition reduction at Case Western Reserve University for the MSW program
• 403(b) retirement plan with an employer match
• Pet insurance
• Employer paid life insurance and long-term disability
• Employee Assistance Program
• Support for continuing education and credential renewal
• Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
• Flexible Spending Account for Health and Dependent Care

POSITION SUMMARY:
Under the supervision of a Registered Nurse (RN) and Psychiatry Program Leadership, the Certified Nursing Assistant (CNA) provides clinical, administrative, and scheduling support to the outpatient psychiatry team. This role supports daily clinic operations, coordination of care, and communication with families by assisting providers, managing scheduling needs, and responding to routine clinical questions and concerns. Further, the CNA ensures medical records compliance and complies with agency and departmental policies and procedures. Additionally, the CNA works interdependently with other departments within the agency as well as must be in compliance with the HIPAA and Privacy Health Information Act.

QUALIFICATIONS:

1. Education: High School Diploma required.
2. Licensure: Current Ohio CAN required.

BLS certification required.
CPS training/clearance required.

1. Competency/Skills:

• Ability to manage parent concerns professionally and demonstrate cultural humility.
• Core Expertise: Possess skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
• Independent Judgment: Demonstrate ability to perform job responsibilities with a high degree of initiative and independent judgment.
• Cultural Competency: Demonstrate awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
• Interpersonal Communication: Communicate clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
• Professional & Ethical Conduct: Adhere to professional values such as honesty, personal responsibility, and accountability; Applies ethical concepts within scope of work and adheres to Agency policies and procedures.
• Collaboration and Teamwork: Function effectively as a member of a professional team that includes employees, clients and family members.
• Problem Solving & Decision Making: Recognize problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.
• Technical Proficiency: Demonstrate competence in utilizing Agency computer systems and software as required to perform essential job functions

1. Experience:

• Experience with children, adolescents, and families preferred.
• Behavioral health or community mental health experience preferred.
• Scheduling experience in a healthcare setting preferred.
• Enrollment in an RN program (externship track) preferred.
• Familiarity with EHR systems preferred.

AGENCY SUMMARY:
Applewood Centers is a private, nonprofit agency providing mental health services, social services and education to children, adolescents and families living in Cuyahoga and Lorain counties. Dedicated to addressing a variety of behavioral, emotional and learning problems, we provide a continuum of care from outpatient counseling to residential treatment.

ESSENTIAL DUTIES:

1. Clinical Support
   • Measure and record vital signs (height, weight, blood pressure, pulse) for patients.
   • Obtain and document basic patient information prior to psychiatric appointments (as directed).
   • Observe and report patient concerns or changes to RN, NP or other provider(s).
2. Scheduling, Patient & Family Communication
   • Schedule new and follow-up psychiatry appointments in coordination with providers and clinic availability.
   • Assist in managing provider schedules, incl