Senior Manager, Public Relations

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

We’re looking for a Public Relations Lead to join our Communications team. This role is for someone who loves engaging with reporters, uncovering compelling stories, and shaping narratives that matter. You’re not just comfortable talking to the media – you crave it. 

With a deep curiosity about business, technology and ecommerce, you know how to dig into data and insights to craft stories that resonate across a variety of channels. You have experience taking complex concepts and product narratives and making them clear, compelling and relevant for top-tier business and tech media. 

In this role, you’ll be a critical part of building our external communications strategy, drive media outreach efforts, build and maintain strong relationships with journalists, and work closely with executives and cross-functional teams to ensure we’re consistently part of the right conversations. If you’re a strategic thinker who loves the hustle of media relations and knows how to turn big tentpole moments, company milestones, product launches, and industry shifts into headlines, we want to hear from you.

How You’ll Make a Difference:

• Shape narratives: Work with cross-functional teams to develop compelling storylines and strategies that align with business priorities. 
• Think creatively: Bring new ideas to the table to support our storytelling. 
• Drive media engagement: Proactively pitch stories, build strong relationships with reporters, and secure high-impact coverage across business, tech, trade media, broadcast and podcasts.
• Collaborate across teams: Work with product marketing, product managers, data teams, and others to identify and develop media-worthy insights as well as other teams such as content and social media to amplify and create owned media opportunities.
• Secure speaker opportunities: Identify and secure speaking opportunities at key events to amplify Klaviyo’s thought leaders. 
• Spokesperson development: continuously cultivate our key spokespeople’s approach, working with them to improve and refine.
• Be a pulse on the industry: Stay ahead of media trends, competitor news, and relevant industry conversations—ensuring we’re part of the discussion and approaching storytelling in innovative ways.

Who You Are:

• 8+ years of experience in a communications or media relations role, either in-house or at an agency supporting high-growth companies.
• A strong track record of securing earned media coverage across business, technology, and industry press.
• Deep relationships with key reporters covering business, technology and marketing and an interest in emerging channels like Substack. 
• A relentless curiosity and drive to find, develop, and tell compelling stories.
• Excellent writing and communication skills, with the ability to craft sharp narratives and talking points.
• You like a fast-paced, fun environment where every day might be a little different.
• A collaborative, team-first mindset, but also a self-starter who can run with ideas and execute.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The pay range for this role is listed below. Some sales and success roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.

Base Pay Range For US Locations:$112,000—$168,000 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like