Senior Employment Investigator

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Senior Employment Investigator
San Mateo, CA (hybrid) - will require coming into office 2x a week* 

As Senior Employment Investigator, you will be responsible for conducting prompt, thorough, and fair investigations including background research, investigative interviews, and debrief meetings in partnership with Employment Law, HR and Employee Relations teams, and business leaders. Although you will primarily conduct investigations in your local region, you will be expected to work globally and coordinate for any cross-jurisdictional investigations. Success in this role will require working effectively with different business groups and leaders, in order to help identify systemic issues revealed during the investigative process. This role requires a high degree of empathy balanced against an ability to provide direct feedback and confront witnesses with difficult information. You must be able to articulate findings to the business in the form of summaries and conclusions so that long-term solutions can be developed and applied. As an Employment Investigator, you will also have the opportunity to deliver compliance education programs and training designed proactively to address workplace issues.

Responsibilities:

• Manage complex employment related investigations, end-to-end, including conducting intake meetings, background research, investigative interviews, and debrief meetings
• Partner closely with global cross-functional partners within Employment Law, Human Resources and Employee Relations, Security, Internal Audit, and business units
• Investigate complaints involving violations of law or policy, including allegations of discrimination, harassment, retaliation, bullying, privacy concerns, conflict of interest, integrity, failure to escalate and other inappropriate behavior
• Ability to discern systemic issues and utilize data to help develop long-term solutions
• Provide timely communication to all relevant parties throughout the investigations process, including responding to case escalations
• Remain respectful and empathetic in the face of difficult and uncomfortable situations surrounding an investigation

Qualifications:

• Experience conducting investigations that will withstand legal scrutiny in multiple jurisdictions.
• Experience working independently, acting on priorities and exercising proven judgment.
• Demonstrate collaborative relationship management skills in a highly cross-functional environment.
• Experience documenting investigation findings and recommendations
• Experience presenting findings and recommendations to leadership or those with dissenting opinions
• Problem-solving, analytical, critical thinking skills and high degree of working with data
• Flexible and adaptable to rapidly changing environment
• 5+ years of experience investigating and advising on employment-related matters

Preferred Qualifications:

• Project management experience both at a strategic and tactical level
• Formal training and/or Certification in Investigations
• Experience in conducting facilitation and/or mediations
• Experience practicing labor and employment law.

*PlayStation offers a global hybrid office/remote working model — Flex Modes — which aims to combine the flexibility of remote working with the magic of in-person collaboration. The model is built upon the principle of working together in-person as work requires, with the freedom to work remotely otherwise. We will consider West Coast and Mountain Time Zone candidates, who are able to commute to the San Mateo office monthly. 

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