Clinical Pharmacy Technician (Closed Door Facility)

Job Summary

Central Processing "Clinical Pharmacy Technician (Closed Door Pharmacy)" Team Members Enjoy:
• $17.50/Hour
• Weekly Pay
• Paid Time Off
• Quarterly Attendance Bonus: Earn up to $2,200 annually!
• Health & Wellness: Medical, Dental, and Vision plans
• Team Member Perks: Referral Bonus Program, Own Brands Discounts & more!

Must Have Open Availability

Join our dynamic clinical pharmacy team! We're all about making a real impact, not just meeting but exceeding patient expectations. As a clinical technician, you'll be at the heart of a dedicated team that's all about building strong patient connections while delivering top-notch, precise care. In this closed-door pharmacy, your role isn't just about answering calls – you'll dive into clinical initiatives while being the backbone for data entry for our retail pharmacies. Get ready to be a key player in achieving stellar patient, team, and company success!

Job Description

• Experience Required: 0 to 6 months
• Education Desired: High school diploma or equivalent or 17 years of age and enrolled in a Board-approved high school technician training program in Ohio
• Lifting Requirements: Up to 25 pounds
• Certification Required: Pharmacy Technician Trainee, if applicable by state 
• Age Requirement: At least 18 years of age, or 17 years of age and enrolled in a Board-approved high school technician training program in Ohio

Job Responsibilities

• Execute Medication Therapy Management for the company through competency in MTM platforms.
• Follow established best practices as they relate to work flow and use of MTM platforms when contacting patients, scheduling appointments and/or follow-up calls, and performing data entry.
• Use the pharmacy computer to complete all actions necessary to provide optimal patient care, including data entry.
• Properly schedule and perform follow-up adherence calls to ensure success and continued compliance with medication.
• Provide adequate notes and documentation within platform to ensure proper reimbursement, patient safety, and to provide a seamless management of patients amongst all staff.
• Demonstrate adherence to all company, state, and federal policies, laws, and regulations including HIPAA.
• Maintain a neat work environment to ensure all company, local, state, and federal requirements are met.
• Have knowledge of all appropriate service and business metrics and assist team on action plans to improve outcomes.
• Report errors, omissions, and incidents to pharmacist.
• Act in a fiscally responsible manner with regards to our work processes and be held accountable to meeting our financial goals.
• Add and update prescriptions on Auto-fill.
• Accurately read and data enter new prescriptions in the computer including billing to third parties, compounds, calculations and free form prescriptions.
• Resolve third party insurance billing issue to ensure customer requirements are met.
• Effectively communicate with internal Giant Eagle team members verbally and by phone/email.
• Complete all necessary daily and weekly reports and paperwork.
• Ensure exemplary customer service and satisfaction with knowledge and understanding to contact a Pharmacist when needed.