Clinical Support Assistant

Clinical Support Assistant

Hillcrest Firethorn | Lincoln, NE

Pay: Starting at $17.00 per hour based upon experience, education and certifications

Hillcrest Health & Living is looking for a detail-driven, organized, and service-focused Clinical Support Assistant to join our team at Hillcrest Firethorn.

If you thrive in a fast-paced healthcare environment, love keeping systems running smoothly, and enjoy supporting clinical teams behind the scenes, this role is for you. You’ll play a key part in supporting our nursing team and Director of Clinical Services by ensuring daily clerical operations and clinical coordination are handled with accuracy and excellence.

Why Join Hillcrest?

• Multiple insurance plans to choose from

• Vision, dental, and life insurance

• Professional development opportunities (tuition reimbursement, certifications, and more)

• Choose when you get paid with Dayforce Wallet

• Gym membership reimbursement and partner discounts


What You’ll Do

As a Clinical Support Assistant, you’ll help keep clinical operations organized and efficient by:

• Managing, ordering, and stocking medical and office supplies, including maintaining PAR levels and rotating inventory

• Verifying and processing invoices accurately and resolving discrepancies with vendors

• Uploading and maintaining medical records, including H&Ps and hospital discharge summaries

• Coordinating DME (Durable Medical Equipment) requests with therapy, vendors, and families to ensure smooth patient transitions

• Processing medical record requests for insurance updates

• Validating ancillary invoices monthly

• Assisting with triple check preparation by reviewing patient records, medications, and supplies

• Ensuring timely physician re-certifications for Medicare

• Opening and managing Medicare and payer calendars

• Reconciling daily census changes and communicating updates to ancillary vendors

You’ll serve as an essential bridge between clinical teams, vendors, and administrative processes.


What We’re Looking For

Education:

• High school diploma or equivalent required

Experience Preferred:

• Two years of post-acute and/or long-term care experience

• Billing and/or coding experience

• Supply management experience

• Scheduling and/or payroll experience

Additional Requirements:

• Strong attention to detail and ability to work in a fast-paced environment

• Comfortable using technology and healthcare systems

• Ability to remain calm and flexible in stressful situations

• Able to lift up to 35 pounds and perform repetitive movements (sitting, standing, bending)

• Ability to speak, read, and write English

• Comfortable with potential exposure to communicable diseases and bodily fluids


Our Mission

At Hillcrest, we inspire people to live their best lives.
We are committed to creating a workplace where team members feel supported, valued, and empowered to grow.

If you’re ready to support a clinical team that makes a meaningful difference every day, we’d love to meet you.

Apply today and become part of the Hillcrest team.