Product Manager Senior - Technology

<p>                                                    </p> <p><span>QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.</span></p> <p><span>Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.</span></p> <p><span>Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.</span></p> <p><span>We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at <a href="https://www.acuityinc.com">www.acuityinc.com</a>.</span></p><h2><b>Job Summary</b></h2> <p>The Senior Product Owner for the Q-SYS Reflect application leads the definition and delivery of core operational capabilities: monitoring &amp; management, device lifecycle management, and mass deployment features for field devices/systems (i.e., orchestrating fleet-wide firmware/configuration rollouts to Q-SYS systems and devices from within Reflect). This role is explicitly customer-obsessed—turning enterprise and integrator/MSP needs into clear roadmaps, well-groomed backlogs, and production-ready requirements and artifacts. The Sr. PO partners with Engineering, UX, Cloud/DevOps, Support/CS, and collaborates with other Reflect product owners and/or product managers (e.g., analytics, license portal) to ship coherent, high-quality outcomes. A key objective is acting as a bridge between US and India teams to improve time-zone overlap, clarity, and delivery velocity across our globally dispersed organization. This position is in office M-F in Cork. </p><h2><b>Key Tasks &amp; Responsibilities (Essential Functions)</b></h2> <p><strong>Product Development</strong></p> <p>The CPO will serve as a critical resource for the Q-SYS Developer Team, overseeing the full lifecycle of cloud application features, from concept to retirement. They will work closely with the product development leadership to validate customer requirements and set internal commitments. Key responsibilities include:</p> <ul> <li>Own the operational roadmap and quarterly planning for monitoring &amp; management, device lifecycle, and mass deployment to field devices/systems (scheduling, canary/wave rollouts, retries/rollback, maintenance windows, success criteria, reporting).</li> <li>Run discovery (interviews, betas/PACs, usability reviews), maintain a structured customer feedback repository, and ensure traceability from insights → problems → outcomes → backlog items.</li> <li>Drive backlog management &amp; grooming (intake, triage, sizing, sequencing), maintain clear Definition of Ready/Done, and write high-signal acceptance criteria.</li> <li>Author PRDs/SRDs, user stories, UX briefs, acceptance tests, and release notes; validate increments with customers and internal stakeholders.</li> <li>Lead Agile ceremonies, remove blockers, and collaborate across time zones; maintain transparent status and decision logs for follow-the-sun handoffs (US ↔ India).</li> </ul> <p><strong>Product Marketing</strong></p> <p>The CPO will collaborate closely with Product Marketing Managers and Sales to enhance cross-functional engagement with Q-SYS Reflect Product Management, contributing to the effective positioning, messaging, and market success of the cloud platform. Key responsibilities include:</p> <ul> <li>Coordinate closely with US and international Product Marketing to align positioning, documentation, training, launches, and sales enablement for operational features.</li> <li>Provide crisp collateral (release notes, one-pagers, customer-facing FAQs, demo narratives) an