Assistant Director, RB Senior Center (Bilingual-Spanish) (47250)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Under the general supervision of the Director, responsible for assisting in the administration of the program. Specific duties and responsibilities include:

• Assist in planning and coordination of recreational and educational activities.
• Coordinate referrals with Geriatric Mental Health Program.
• Assist in crisis intervention with client emergencies and issues of health or mental health deterioration.
• Work with Director in program planning and development.
• Recruit and supervise the cook in all aspects of meal preparation and ensure compliance with all nutritional safety and compliance standards.
• Responsible for inventory control, and purchase of food, disposables, and program supplies.
• Review daily food use worksheets, and monthly food and household supplies inventory.
• Compile statistics, prepare reports, and keep attendance and other required records updated; ensure that these records are tied to the required funding source database.
• Along with the Director, oversee the completion of necessary compliance standards as designated by DFTA i.e.: monthly test meals, incident logs, complaints logs, client surveys, etc.
• Interact directly with seniors, staff, volunteers, and program vendors.
• Ensure that staff is following necessary protocols and consult with Program Director regarding any issues leading to or in need of disciplinary action.
• Responsible for reviewing and approving direct report time cards.
• Represent RiseBoro in community and interagency activities.
• Other duties as required by program management.

Supervisory Responsibilities

• Supervise staff and volunteers, including case assistance service staff in the provision of information, entitlement counseling, and case assistance; serve as backup for case assistance staff when necessary.
• Provide leadership and direction to direct reports to ensure the delivery of high performance; act as an enthusiastic, positive and motivated coach.
• Assist the Director with employee performance management to ensure that deadlines are achieved and quality is maintained.
• Ensure that all issues are managed in line with RiseBoro policies, procedures, and guidelines.
• Ensure teams are appropriately staffed at all times.
• Assist the Director in training programs for new staff and identify training needs for current staff.

COMPETENCIES

• Knowledge of and a genuine concern for the physical, mental and emotional needs of older persons
• Excellent customer service skills
• Excellent organizational skills and strong verbal/written communication skills
• Time management skills with a proven ability to meet contractual deadlines
• Ability to think critically and use sound judgment
• Ability to stay professional under stressful situations and keep information confidential
• Proficient with Microsoft Office, and working with funding source database systems preferred
• Bilingual Spanish speaker required
• Commitment to RiseBoro’s mission, vision, and values
• Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented c