Partner Acceleration Executive - BPO

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Partner Acceleration Executive role is responsible for developing and scaling our strategic partner relationships within the Business Process Outsourcer (BPO) segment. This person will assist in building out new partner recruitment strategies, programs and the supporting infrastructure and coordinate cross-functional resources to ensure alignment of partner activities with the strategies that exist within NICE’s channel organization. To thrive in this role, this individual must be able to establish deep relationships with resources both internally and within the BPO partner. The ideal candidate must feel comfortable working in a fast-paced environment with limited structure.

How will you make an impact?  

• Establish and manage relationships inside NICE partner ecosystem to drive strategic initiatives that deliver profitable revenue growth, innovation, and market expansion 
• Develop joint business opportunities and execute development programs for ecosystem growth
• Responsible for architecting BPO multivendor solutions into a whole and ensuring that those subsystems function together 
• Collaborate with and support NICE Partner Alliance Leaders on their partnership growth initiatives 
• Effectively build and manage ongoing relationships with BPO partner executives, sales and client account teams  
• Lead training and enablement for partners on NICE company products, services, and Go-To Market 
• Build and manage relationships with NICE BPO sales teams, ensuring they understand the complex dynamics of a BPO sale and value BPOs deliver to their clients
• Lead efforts to scale our partner sales activities, including pipeline generation and management 
• Provide overlay sales support on partner co-pursuits 
• Engage with clients onsite to establish various use cases and quantify the value behind them
• Hold in-depth, value-oriented conversations with BPO leadership, industry-experts, architects, and line-of-business users

Have you got what it takes?

• 10+ years of technology sales experience
• 5+ Years working with BPOs (Business Process Outsourcers)
• 5+ years previous experience in contact center software or associated industry
• Expert level Account Management and global systems integration methods
• Expert level Account Management of Clients using specialized component subsystems ex: (hardware, software, networking and storage products)
• Proven su