Service Sales Representative

Shoffner’s Service Sales Representative will focus on getting to know the owners and operators of commercial buildings and industrial facilities.  Through your understanding of them and the HVAC/R, Plumbing, & Electrical needs of each property, you will develop and offer them solutions to enable the best, most efficient and reliable facility.  Our offerings include rigging, maintenance, repair, and replacement of all building HVAC, Plumbing, and electrical systems.

Military Veterans are encouraged to apply! 

Your Pay:  Salary, commission, & bonus

Your Benefits: 

• Two Blue Cross/Blue Shield Medical Plans (non-tobacco) at no cost to you! 
• Company paid short-term disability and voluntary long-term disability. 
• Other benefits include Vision, Dental, and optional insurance coverage. 
• 7 paid holidays every year. 
• Paid time off (PTO) – start accruing hours on Day 1. 
• 401(k) Plan with company match! 
• Company-paid life insurance & so much more. 

Your main Tasks: 

• Identify and pursue new customer opportunities while reestablishing relationships with previous clients.
• Drive new opportunities, working with Company leaders to develop the scope of work and the cost.
• Build and maintain strong relationships with existing customers to enhance building performance and drive business growth.
• Consolidate and refer information by collecting, organizing, and assembling data for reports, presentations, and special projects.
• Monitor competitor activities and provide insights to management to maintain a competitive edge.
• Develop owner asset and sales plans and contribute to building owner and/or manager budgeting and planning processes.
• Ensure customer satisfaction by addressing service concerns, implementing solutions, and maintaining clear communication with customers and internal teams.
• Communicates customer perceptions by gathering customer feedback and sharing information with management.
• Works closely as a team member with other parts of the business.

Experience or Certification needed: 

• 5 or more years of experience in the MEP trades in either new construction or service.
• Background in a sales field that focuses on building and maintaining customer relationships can be a substitute for experience.

You need to be able to:

• Maintain a positive, cooperative, and teachable attitude.
• Initiative; self-motivated; self-starter.
• Excellent communication and customer service skills.
• Able to pass a background and drug screening.
• Ability to pass MVR check.
• Ability to travel within the greater Knoxville area.

Comfort Systems USA Shoffner is the region's leader in HVACR, Electrical, and Plumbing services. We have a well-established reputation for quality work by quality people. One of the top 3 largest mechanical contractors in the nation and the value leader in the market. 

Comfort Systems USA Shoffner is an Equal Opportunity and Affirmative Action employer.  All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.