Financial Aid Counselor (2 positions)

Title: Financial Aid Counselor (2 positions)
Division Name: Academic Affairs
Department: Financial Aid Office

Job Summary

This position relates directly to financial aid advising for new and returning student populations. This position serves as a liaison with appropriate offices and agencies and conducting public presentations on financial aid programs. The Financial Aid Counselor conducts student need analysis, makes professional judgment decisions, resolves conflicting information and reviews student eligibility for aid programs in compliance with federal, state, and institutional policies.

Additional Information

University Benefit Highlights:

- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/

Salary Rate / Pay Rate

$3,400 - $3,744 monthly

Required Qualifications

1. Any one or combination totaling three (3) years (36 months) from the categories below:
   A. College coursework in any discipline, as measured by the following conversion table or its proportional equivalent:
      -30 semester hours equals one (1) year (12 months)
      -Associate’s Degree (60 semester hours) equals eighteen months (18 months)
      -90 semester hours equals two (2) years (24 months)
      -Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
   B. Work experience coordinating office, business, or customer service/relations activities.
2. One (1) year (12 months) of higher education, student services, or closely related experience.

Preferred Qualifications

1. Experience in financial aid
2. Bilingual in Spanish

Work Hours

Core hours are Monday through Friday, 8am to 4:30pm. Occasional evening and weekend availability required.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

1. Move about in various locations across as needed to complete day-to-day work.
2. Effectively communicate on a daily basis
3. Remain at a workstation for extended periods.

Proposed Starting Date

January 2026

Required Applicant Documents

Resume
Reference List

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Transcripts - See Special Instructions to Applicants for additional options
Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

If you are using college or university transcripts (may be unofficial) to qualify for this position, they must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application dea