Commercial Loan Servicing Specialist

ABOUT US 

 

We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. 

 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

 

Find out more about life at Alter Domus at careers.alterdomus.com  

 

POSITION OVERVIEW:

 

The Real Estate and Other Loan Services team works in many markets and across various product lines including commercial loan servicing, cash management, escrow, construction draw monitoring, and document custody.  As an Associate on the Real Estate Loan Services team, you will be responsible for accurate recordkeeping and execution of all deal activities, across the various product lines.

 

JOB DESCRIPTION:

 

• Responsible for accurate recordkeeping and execution of all loan activities including, but not limited to: loan disbursements, repayments, payoff letters, amortization schedules, borrower billing statements, client invoices, and new loan set-up 

• Use effective listening and communication skills to liaise with clients, internal Alter Domus teams and external parties regarding the timeliness and accuracy of loan activity information 

• Maintain loan product knowledge to review loan activity such as borrowing billing, payments, disbursements, amortization schedules, payoffs, and reports 

• Review new loan set-up to ensure accuracy 

• Ensure timely, accurate data entry into loan processing and customer systems 

• Review and process distributions, and escrow payments via wire, ACH, or check 

• Daily, weekly and monthly reconciliation of accounts with bank records 

• Document custodial services for commercial, residential, or other loan facilities. Inventory and certify loan files, reporting exceptions. Processing of full or partial release requests 

• Assist on onboarding of new clients, including collection of KYC documentation and account opening 

Client Service and Communication Skills:

 

• Responsive, friendly and proactive personality 

• Demonstrable ability to learn new concepts quickly and independently while maintaining effective communication with team members 

• Multi-task and maintain a high level of organization to meet daily and monthly deadlines. 

• Work in a dynamic team environment and participate in strategic initiatives.  

• Use judgment, problem-solving, and flexibility to achieve goals and meet deadlines. 

• Deadline-driven and highly organized with exceptional attention to detail 

 

QUALIFICATIONS:

 

• Bachelor’s degree in finance, accounting, business or economics or commensurate work experience  

• Work experience with real estate loans and account servicing a plus 

• Ability to independently research and resolve problems 

• Responsive, friendly, professional, highly organized, and superb communication style 

• Solid Microsoft Excel experience 

• Knowledge or familiarity with Bloomberg, performance systems, and other loan research and analysis tools an advantage 

• Exceptional attention to detail and ability to thrive within a high-volume data-entry environment with both proficiency and accuracy 

• Demonstrated willingness to work within a deadline-driven environment. 

 

Salary range depending on experience: $42,500-75,