Project Manager, Demo (R4836)

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

Job Description:

Be at the center of delivering complex, mission-critical programs that bring advanced technology into real-world operation. In this role, you will drive planning, coordination, and execution across cross-functional teams—ensuring seamless demonstrations, efficient logistics, and sustained customer success. Working in a fast-paced, dynamic environment, you’ll turn strategy into action, keep teams aligned, and play a key role in delivering high-impact solutions on time and at scale.

What you'll do:

Demo Project Manager Tasks:

• Generate demonstration plans
• Conduct demonstration event logistics planning
• Coordinate with Go-To-Market leads and customers
• Establish and maintain project action plans and risk metrics
• Generate and maintain project schedules
• Coordinate participation of personnel for demonstration events
• Establish and lead a consistent cadence of well-organized, well-facilitated, and effective meetings, including driving all preparation and follow up activities
• Manage project budgets
• Manage and organize customer correspondence
• Coordinate import/export regulatory compliance – ITAR and EAR
• Facilitate fuel availability and procurement
• Review, understand, and comply with proposals and contracts
• Drive subcontractor performance as applicable

Assistant Program Manager for Logistics Tasks:

• Act as the key point of contact for the sustainment portion of programs  
• Drive program execution of Engineering Change Order (ECO) implementation tasks in the company’s Product Lifecycle Management Software
• Ensure Service Bulletins are released and disseminated to customers, and track their incorporation into fielded hardware.
• Provide continuous, real-time readiness tracking of customer hardware (aircraft, payloads, ground support equipment, etc)
• Serve as the programmatic point of contact for customer requested warranty and non-warranty repairs, to include RMAs to vendors.
• Serve as Deployed Operations Field Service Representatives primary point of contact within the program office
• Represent customer programs in managing Diminishing Manufacturing Sources and Material Shortage issues.
• Maintain real-time awareness of customer hardware inventory levels, both within Shield AI’s facilities as well as at customer sites.  Coordinate replenishment at intervals appropriate to customer usage rates.
• Ensure all customers have access to the most up-to-date technical manuals and bulletins applicable to their hardware configuration.
• Provide customer feedback to internal teams regarding maintainability and sustainability issues.

General Tasks:

• Deliver proven, exceptional, and reliable performance in support of customer/end-user’s mission through flawless project management.
• Effectively collaborate, motivate, and lead relevant stakeholders to successfully deliver early, under budget, and with exceptional technical performance. 
• Complete critical path analyses including the evaluation of potential means to accelerate the pace or mitigate identified risks 
• Identify potential bottlenecks or delays in projects and drive efforts to ensure projects stay on schedule 
• Partner with leadership to guide prioritization of projects and utilization of resources
• Support an environment where accountability and program execution excellence are core. 
• Report directly to Shield AI’s Senior Director of V-BAT Program Management

Required qualifications:

• 4+ years of Project Management experience, including managing schedules, budgets, resources, and events
• Experience with scheduling tools such as Microsoft Project or Smartsheet
• Significant experience and excellent skills with Microsoft Office suite
• Excellent skills in leadership, time management, organization, and team management.
• Theoretical and practical project management knowledge
• Application of proje