Employee Assistance Professional (Embedded) - (Representative - Senior)

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

 

 

Position Overview
We are seeking a highly skilled and compassionate Employee Assistance Professional (EAP) to join our team in an embedded role within the organization. The ideal candidate will bring deep expertise in employee assistance programs, workplace mental health, and crisis intervention, while demonstrating empathy, adaptability, and a solutions-focused approach. This role requires travel, the ability to train and educate employees and leaders, and the capacity to respond effectively to both individual and organizational challenges.

Job Duties

• Provide confidential counseling, consultation, and referral services to employees and leadership.
• Respond to workplace crisis by delivering Critical Incident Response (CIR) services, including group debriefings, psychological first aid, crisis management and organizational support after traumatic events. 
• Develop and deliver training sessions on mental health related topics as well as other relevant workplace well-being topics.
• Collaborate with HR, Health & Safety, and leadership teams to support employee well-being, performance, and workplace culture.
• Serve as trusted advisor to managers, HR, and leadership on employee well-being, behavioral health, and performance issues.
• Develop effective communications, presentations, and resources for internal stakeholders; create professional-quality materials using PowerPoint and other tools.
• Provide expertise in recognizing and addressing substance use, addiction, and co-occurring mental health concerns.
• Maintain accurate and confidential records in compliance with professional, ethical, and legal standards.

Key Responsibilities

• Provide confidential counseling, consultation, and referral services to employees and leadership.
• Respond to workplace crisis by delivering Critical Incident Response (CIR) services, including group debriefings, psychological first aid, crisis management and organizational support after traumatic events. 
• Develop and deliver training sessions on mental health related topics as well as other relevant workplace well-being topics.
• Collaborate with HR, Health & Safety, and leadership teams to support employee well-being, performance, and workplace culture.
• Serve as trusted advisor to managers, HR, and leadership on employee well-being, behavioral health, and performance issues.
• Develop effective communications, presentations, and resources for internal stakeholders; create professional-quality materials using PowerPoint and other tools.
• Provide expertise in recognizing and addressing substance use, addiction, and co-occurring mental health concerns.
• Maintain accurate and confidential records in compliance with professional, ethical, and legal standards.

Soft Skills & Competencies

• Active Listening: Ability to fully hear, understand, and respond with care.
• Empathy & Compassion: Creating a safe, supportive environment for employees.
• Emotional Resilience: Capacity to remain calm and grounded during high-stress situations.
• Flexibility & Adaptability: Comfortable with shifting priorities and diverse cultural contexts.
• Problem-Solving & Resourcefulness: Skilled at finding practical solutions under complex circumstances.
• Communication: Ability to convey complex topics in clear, accessible ways across all organizational levels.

Qualifications

• Completion of an undergraduate degree in behavior health required.
• Master’s degree (or higher) in counseling, social work, psychology, or related field preferred.
• A minimum of 2 years of experience in a mental health field required.
• Professional required.
• Minimum 2 years of experience in Employee Assistance Programs (EAP).
• Demonstrated Critical Incident Response (CIR) experience in organizational settings.
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