Field Service Engineer

Job Title: Field Service Engineer
Req ID: 482669

 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams to integrated systems, customized services, infrastructure, signaling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 70,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities while reducing carbon emissions and improving public transport.

 

Could you be the Field Service Engineer we’re looking for?

 

Your future role
As a Field Service Engineer, you will provide technical leadership and support to our projects and Product Introduction (PI) teams. You will be responsible for investigating, troubleshooting, and resolving various technical and quality issues with Alstom products during the commissioning and warranty phases.

 

We’ll look to you for:

• Supporting technical activities on Alstom products during the PI period, as well as commissioning and warranty processes.
• Diagnosing malfunctions and recommending preventive and corrective actions.
• Defining troubleshooting methodologies and providing technical guidance to technicians during repairs.
• Collaborating closely with the quality team to drive Kx (8D) issues and ensure product performance.
• Maintaining comprehensive and quality input into the Failure Management database for reliability analysis.
• Facilitating technical reviews and ensuring effective information flow across project teams and stakeholders.
• Applying Environmental, Health, and Safety (EHS) requirements on site.

 

Pay: $95,000 USD - $115,000 USD

 

All about you
We value passion and attitude over extensive experience. While we don’t expect you to have every single skill, here are some that will help you thrive in this role:

• A degree in Electrical or Mechanical Engineering.
• Experience in Rolling-stock Engineering or Validation.
• Knowledge of Propulsion/Traction systems and instrumentation setup for data analysis.
• Strong communication and interpersonal skills to interact effectively with various stakeholders.
• Excellent time management and organizational skills to coordinate multiple tasks and priorities.
• The ability to work flexibly, including occasional business travel on short notice.

 

Education and/or Experience:

• Bachelor’s degree in Electrical or Mechanical Engineering or a related field.
• Experience in a technical role within the transport industry is advantageous, though not required.

 

Salary Range:

• $95,000 USD - $115,000.USD

 

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you see our trains in operation, you’ll feel proud of the role you play in this journey. If you’re up for the challenge, we would love to hear from you!

 

Important to note
As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.