Community Outreach Navigator – St. Joseph Warren Hospital

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

40

Work Shift:

All Work Shifts (United States of America)

Mercy Health 

  

Intro paragraph 

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. 

  

Community Outreach Navigator – St. Joseph Warren Hospital

Primary Function/General Purpose of Position 

The Community Outreach Navigator participates in community meetings, supports patients and families as they navigate the healthcare system, and provides direct patient care under the guidance of a designated healthcare professional in accordance with federal, state, and local regulations, and within policies, procedures, and guidelines of Bon Secours Mercy Health. 

 

Essential Job Functions  

• Participates in treatment team meetings as appropriate.  

• Participates in community and committee meetings. Develops working relationships with community providers.  

• Community resource knowledge and navigation; coordinates wrap around services for complex patients.  

• Identifies program barriers and future program needs.  

• Completes social determinants of health (SDOH) screenings, substance use disorder (SUD) screenings, Columbia-Suicide Rating Scale (C-SSRS) 

• May complete patient health questionnaire (PHQ-9), generalized anxiety disorder (GAD), post-tramatic stress disorder (PTSD) assessments and/or screenings (within scope) 

• Successfully participates to complete BSMH and departmental specific training as required 

 

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. 

 

Licensing/Certification 

Licensed Social Worker (LSW), Licensed Professional Counselor (LPC), or other social service or healthcare related licensure (preferred) 

 

Education 

• Bachelors, Social Service or healthcare related field (required)  

• Masters, Social Service or healthcare related field (preferred) 

 

Work Experience 

1 year in healthcare, social or human services setting (required) 

 

Patient Population  

• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. 

• Demonstrates knowledge of the principles of growth and development of the life span and possesses