Lead Auto Maintenance Technician $1500 New Hire Bonus (Manheim Iowa)

Company

Cox Automotive - USA

Vehicle Operations

Lead Auto Maintenance Technician

Individual ContributorNo remote option; must work at a specified Cox location

No

Day

Compensation

Hourly base pay rate is $29.38 - $44.09/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

This position is a producing technician that provides direction, leadership and technical expertise to all other shop personnel. This position is primarily responsible for directing work activities of other employees to meet production and quality goals established by management and, responsible for leading all shop activities in the absence of manager or supervisor.

PRIMARY DUTIES/KEY RESPONSIBILITES

• Maintain shop morale through appropriate distribution of work and by providing technical expertise and effective guidance and coaching to other shop employees.  Act as primary assistant to manager or supervisor in assigning and directing the work of shop employees.

• Lead adherence to Manheim’s Standard Operating Procedures.

• May provide general guidance/direction or train associates in supporting roles and or less experienced associates

• Perform quality control checks on all work; notify immediate supervision of exceptional or unsatisfactory work, employee-related problems or other factors hindering work accomplishment.

• Orient, train and instruct new and current employees regarding job functions/tasks expected of them, when needed.

• Provide support for estimate content or produces repair estimates as needed. 

• Assist with inventory management and ensures that all shop equipment, supplies and tools are in good, clean working order at all times.

• Perform work as a producing technician for the shop in his/her area of expertise (body, mechanical, paint, detail, etc.).

• Responsible for producing quality work output aligned with Manheim quality standards and operating procedures. 

• Report theft, damage, or any/all safety concerns to management. 

• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.  Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. Lead responsibility for safety, compliance with OSHA, EPA and all local codes in conjunction with shop manager. 

• Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement. 

• Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.

• Enforce all company policies and procedures related to employee and customer conduct.

• Perform other duties as assigned by management.

Required Experience & Specialized Knowledge and skills

• High School Diploma or equivalent required.

• Valid Driver’s License and safe driving record required.

• 7+ years of vehicle service and repair experience; 1 year of customer service experience preferred.

• Must be able to work days, nights, weekends, and holidays when necessary

• Must continue training to maintain current A.S.E. status and to meet wi