About the role
Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!
Our core values:
Integrity – We do what’s right, even when no one is looking.
Improvement – We do it well. Then we do it better.
Caring – We put ourselves in others’ shoes.
Authenticity – We like people, not pretense.
Determination – We kick down walls.
The Senior Director of Business Enablement is accountable for ensuring Trail’s technology, data, and enterprise systems drive measurable business outcomes, innovation, and long-term value creation across the organization.
This role leads business technology enablement, ensuring that ERP, future CRM, analytics, and data platforms are effectively prioritized, adopted by the business, and continuously optimized to unlock operational efficiency, innovation, and tangible value.
This role serves as the bridge between business leadership and technology platforms, owning change management, business enablement, value realization, and the translation of evolving business needs into scalable capabilities that support future growth.