Child Support Business Analyst

Req ID: 290587 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Child Support Business Analyst to join our team in Baton Rouge, Louisiana (US-LA), United States (US).

Overview of job:

The Business Analyst (BA) will work as part of a larger team providing strategy planning, business process reengineering work, and quality management along with other services as needed for a Human Services agency.

Job Responsibilities Include:

The BA will actively participate in the delivery of tasks/activities and associated deliverables, providing support for the team while developing the skills necessary to advance along the business and IT consulting career path. In collaboration with other NTT DATA Government Consulting and Advisory (GCA) consultants, the selected candidate will work as part of the project team. Working under the direction of the Project Manager.  Other responsibilities of this position include:

• Support the State and PMO Managers in agency business activities for compliance tracking and monitoring
• Identify, analyze and implement changes that improve operations and reduce risk
• Assess processes for efficiency and potential improvement
• Assist with quality assurance activities ensuring quality control and quality improvement
• Assist with validation sessions to identify possible documentation gaps, recording minutes, and facilitation as needed
• Review documentation to assess current processes and help team discuss future processes
• Assist in the tracking, monitoring and reporting of activity progress
• Provide support with planning, implementation and oversight of data management tasks
• Provide support of testing management and test delivery
• Leverage knowledge of state and federal policy and apply it when appropriate
• Assist in the development of project deliverables
• Attend project and status meetings
• Support the State and PMO Managers in reporting and communications

Required Qualifications:

• Associates degree or equivalent work experience
• Minimum 6 years of IT system modernization project BA experience
• Minimum 3 years’ experience with State Child Support
• Minimum 1 year of OCSS program knowledge
• Minimum 1 of experience with state and Federal Reporting as well as Child Support Performance Measures Reporting
• Minimum 1 experience in Child Support Enforcement/Services modernization project
• Minimum 1 experience in the System Development Life Cycle (SDLC) process
• Preferred Skills: