Network Operations Center Service Engineer (Military Pathways Programs) Hybrid

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

 

Our culture is based on collaboration and the growth and development of our teams.  We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Network Operations Center Service Engineer (Military Pathways Programs) Hybrid

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 25 yrs of consecutive  growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.

Are you a military service member within or nearing your separation from active duty? If this is you, then Equinix has a unique opportunity to help kick-start the next chapter in your professional life.

We are accepting applications for our very own DoD SkillBridge Internship Program, which is a cutting-edge initiative designed to link our nation’s warfighters to the best employment opportunities available as soon as possible in their transition process.

Job Summary
Responsible for monitoring equipment spread across multiple sites and will require the ability to identify, prioritize, and resolve issues as they come up while keeping the relevant stakeholders informed as needed.

Responsibilities
Troubleshooting
· Troubleshoots network problems and outages and provides Level 1 Network support
· Actively works in performing network monitoring and creating solutions that allow proactive network monitoring
· Provides feedback and edits published checklists for L1 triage

Sustaining Operations
· Monitors network devices, software health and network tools health checks
· Monitors the network tools and reports any device or software outages, prioritizing the issues
· Creates and reports tickets for events and incidents

Service Delivery
· Performs Network Service fulfillment for quote to cash transactional tickets for all network and datacenter products (Interconnections, DCIM etc.)

Qualifications

·Multi-Vendor basic knowledge in Ciena, Juniper and Cisco

·Developed knowledge of protocol: OSPF, BGP, VRRP, MPLS, Ethernet

·Developed knowledge Optical Transport Network, Routing, Redundancy and Transport Protocols like OTU, DWDM, SDH

Must meet all eligibility requirements outlined in DOD Instruction1322.29 and NAVADMIN 222/15.

Required

· Official TAD/ TDY Orders to Equinix for the period of the internship Required

· Good time management habits, ability to multi-task, to sustain focus on long tasks.

· 4 or more years of experience in this field but in military service

·Ability to communicate thoughts and technical ideas.

· Approved SkillBridge or Military Spouse Fellowship for a minimum of 120 days