Intermediate Network Analyst, Information Technology

Job Type:

Employee

Duration in Months (for fixed-term jobs):

N/A

Job Family:

Data and Network Management

# of Open Positions:

1

Faculty/Service - Department:

IT Network & Data Centre Services

Campus:

Main Campus

Union Affiliation:

UOITP

Date Posted:

November 24, 2023

Closing Date:

December 22, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Hours per week:

35

Salary Grade:

UOITP Grade 10

Salary Range:

$72,368.00 - $89,979.00

About Information Technology:

Information Technology is a dynamic and collaborative environment. We are focused on prioritizing and optimizing technological investments that facilitate the best student experience, as well as the activities of faculty, researchers and staff. Our greatest strength are the people working with us. People like you, professionals eager to flex their intellectual muscle and achieve new heights in their career. Working here gives you access to a great IT environment, rich with a diverse range of platforms, products, and services. This is a place where innovative ideas are welcome.

In a nutshell: working here is challenging and rewarding. It’ll bring out the best of you. We want people that have the drive to advance IT in higher education. We have the technologies to keep your inner fires burning, and benefits that can help you sustain a better lifestyle. And all this minutes away from gyms, the Byward Market, downtown, and the Rideau Canal at lunch time for runners and skaters.

Position Purpose
Reporting to the Senior Manager, Information Technology, the main objective of this position is the long-term operation of a complex corporate network, to support connectivity to several outside networks and to provide remedial services to network faults in order to meet the University’s objectives. To this end, the position installs, configures and maintains the University’s network infrastructure and servers, including the mission-critical routers, switches, firewalls, etc. to support and improve the efficiency of the University’s operations. Provides advice and recommendations to peers and the Manager in order to ensure the continuous and safe operation of the University’s networks. 

In this role, your responsibilities will include:

• Hardware installation and configuration: Installs (or coordinates with external vendors as required) and configures new hardware components to ensure full and proper integration with the existing infrastructure. Manages the virtual infrastructure and cloud resources and Storage Area Network (SAN). Modifies the configuration of existing components, as necessary, to maintain or improve functionality. 
• System Installation and Configuration: Installs and configures the servers and systems to ensure full and proper system functionality within the existing infrastructures. Gathers and evaluates client needs, analyzes systems requirements, evaluates vendor supplied applications, develops recommendations, and implements accordingly. Modifies the configuration of existing components, as necessary, to maintain or improve functionality and to facilitate the easy retrieval of information by others.
• Hardware maintenance and repair: Identifies, diagnoses, and develops solutions to repair and resolve technical issues with the network infrastructure, locally and remotely, in a timely manner. 
• Network operation: Monitors and keeps appropriate logs and error statistics regarding essential components of the network infrastructure and ensures quick problem resolution to maintain constant and reliable operation. Maintains the online storage system, fiber channel and ISCSI.
• Network security services: Implements security measures and ensures the network is properly configured to safeguard network information against unauthorized access. Investigates and analyzes security breaches and recommends corrective actions.
• Capacity analysis: Conducts capacity planning studies, including research into the current and future capacity, capability and performance of the University’s network and servers in order to ensure the infrastructure is continuously able to support the University’s needs.
   

What you will bring:

• University Degree or College Diploma in Computer Science, Network Technology or a related field or an equivalent combination of education and experience.
• Minimum 3 years’ experience working with multiple operating systems concepts and principles in the design, installation and maintenance of large corporate networks.
• A valid certification such as CCN