Team Lead- Freddy's - $17/hr | GRR Airport

All Paradies Lagardère jobs, including the Team Lead position, require that you embody a positive company image by providing
courteous, friendly, and efficient service with a smile to customers and team members at all times. You must embrace our family
culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), recognize and satisfy
all restaurant guests as well as be accountable to the Company and Restaurant Managers. Functions include, but are not limited
to the following areas:

Team Member Leadership & Development

• Must have a passion for the guest!
• Must say “Yes”, “Please”, and “Thank You”!
• Must smile often!
• Exceed First Class Service standards and behavior with guests, business partners, and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip
resistant shoes.
• Maintain company standards for food, beverage, service, and atmosphere while building positive customer relations.
• Warmly greets and acknowledges guests upon arrival.
• Serve as a role model and provide accessibility to staff while developing leadership and motivational skills. Exhibit
efficiency in completing job requirements by working with a sense of urgency and consolidating tasks.
• Supporting programs to enhance staff morale and training, which includes writing of schedules.
• Effectively lead the restaurant while the Manager or Assistant Manager is not present.
• Acts with integrity and honesty while promoting the company culture.

Operations:

• Assist with food, beverage, labor-management costs, receiving, storage, and inventory management.
• Lead each shift by delegating duties, assigning tasks, and following up with all team members

• Demonstrate management and leadership ability through building effective relationships with customers,
supervisors, and team members.
• Must be proficient in each area of the restaurant to assist when necessary.
• Follow inventory control procedures to reduce product loss.
• Maintain cleanliness and organization throughout the restaurant.
• Prepare food when necessary.
• Check food quality and temperatures throughout the day to maintain Health and Safety regulations.
• Ensure the security and safety of guests and team members through pro-actively following proper sanitation and
safety procedures.
• Follow proper procedures and guidelines for opening and closing the restaurant.
• Identify back-ups in the kitchen and work with managers to re-organize when necessary.
• Must demonstrate a commitment to getting the job done. Hours will vary on a weekly basis based on workload
and deadlines. Working during weekends, holidays, and peak business periods may be required according to the
manager’s schedule.
• Assists with cash-out procedures.
• Assists with POS training.
• Enthusiastically supports decisions once made by Paradies Lagardère and management.
• Open-minded to feedback.
• Perform other duties as assigned.

EDUCATION, EXPERIENCE, CERTIFICATIONS

• Practical experience as a supervisor in the hotel/restaurant industry, preferred.
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation,
security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• ServSafe Food Manager’s Certification or equivalent.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high energy and demanding environment.
• Good communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and
peers.

POSITION QUALIFICATIONS

• Must have sufficient self-confidence, poise and interpersonal skills to be able to work effectively as part of a team and to
take part in professional discussions.
• Must be able to sustain performance under conditions of stress – such as tight deadlines and detailed questioning.
• Ability to be a team player and quick learner in a dynamic, fast-paced environment with varying levels of guests and team
members present.
• Strong self-motivation, leadership, and organizational skills.
• Positive interpersonal skills.
• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and an ability to communicate effectively, in English.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Proficiency required in reading, writing, and mathematics, in English.
• Ability to lift a m