Sales Development Specialist

Overview

Position Title: Sales Development Specialist

 

What to Expect:

The Sales Development Specialist is a key member of the commercial team, responsible for supporting senior sales leadership by driving outbound engagement, generating qualified opportunities, and strengthening customer relationships. This role is proactive, revenue-focused, and highly visible—helping expand market reach and accelerate growth initiatives. It is not an administrative support role; it is a core contributor to the sales engine.

 

What You Will Contribute:

Outbound Prospecting & Lead Generation

• Identify new business opportunities within defined territories or verticals.
• Conduct outbound calls, emails, and follow‑ups to engage prospects and create qualified leads.
• Maintain a targeted outreach cadence that aligns with sales leadership priorities.
• Research decision-makers and market segments to strengthen prospecting efforts.
• Conduct targeted research to identify key decision‑makers and build accurate organizational maps using web resources, company sites, and professional platforms such as LinkedIn.

Pipeline Acceleration

• Qualify inbound and outbound opportunities using defined criteria.
• Schedule high‑value meetings, demos, or strategy sessions for senior sales leadership.
• Track and report progress on outreach activities, conversion rates, and pipeline metrics.
• Collaborate closely with marketing to support campaigns and follow up on warm leads.

Customer Engagement & Support

• Strengthen relationships with existing customers through proactive check-ins and value‑driven communication.
• Serve as a knowledgeable, customer-facing resource for product/service inquiries.
• Identify cross-sell or upsell opportunities and route them to the appropriate sales leader.
• Assist in resolving customer issues or connecting them to internal resources.

Sales Execution Support

• Prepare territory intelligence, outreach lists, and account summaries as needed.
• Partner directly with senior sales leadership to execute market strategies.
• Provide insights from customer conversations to help shape messaging, positioning, and strategy.

Required Skills & Experience

• Strong communication skills—phone, email, and interpersonal.
• Experience in sales, customer engagement, or business development preferred.
• Highly proactive with the ability to manage time, prioritize, and execute independently.
• Comfortable with CRM tools and outbound sales platforms.
• Driven, coachable, and motivated by measurable goals.

Success in This Role Looks Like

• Strengthening customer engagement and improving overall satisfaction.
• Consistently generating qualified opportunities for senior sales leadership.
• Executing a structured outreach cadence with high impact.
• Contributing meaningfully to revenue growth through action, initiative, and ownership.

 

What You Will Receive:

• The salary range for this position is $85,000 - $95,000 per year, depending on experience and qualifications.
• Health, HSA, Dental, and Vision Insurance: Comprehensive coverage to meet your needs.
• Life Insurance (company provided): Ensuring peace of mind for you and your loved ones.
• 401(k) Plan: With company matching to help you plan for the future.
• Health Savings Account (HSA): With company contributions to support your healthcare expenses.
• Paid Time Off: Earn up to 15 days of PTO annually.
• Paid Holidays: Enjoy time off for recognized holidays.
• On-Site Wellness Meals: Company-paid meals to support your health.
• Gym Membership Reimbursement: Encouraging your fitness and well-being.
• Employee Assistance Program (EAP): Access to confidential support services.
• Voluntary Benefits: Options including short-term disability, life insurance (whole/term), hospital indemnity, critical illness, and accident expense coverage.
• Growth and Development Opportunities: Access to company university and tuition reimbursement programs.
• On-Staff Health Coach: Personalized coaching available one-on-one or in groups.
• Health and Wellness Initiatives: Participate in walking challe