Sr. IT Program Manager

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

40 Celebration Dr, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

100080 University IT / Acad Apps

Work Shift:

UR - Day (United States of America)

Range:

UR URG 114

Compensation Range:

$86,482.00 - $129,723.00

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

GENERAL PURPOSE:
The Academic Applications Program Manager is a member of a cross-functional team where teamwork, collaboration, balancing competing priorities and continuous learning are the norm. Position works in collaboration with team leads, application build teams and academic, financial, operational and research stakeholders. Responsible for tracking of strategic program activities and coordination of multiple related projects, working with operational team leads to understand project health, risks and issues. Establishes strong partnerships with executive stakeholders, operational leaders and business unit subject matter experts. Provides project manager or scrum master services as assigned. Acts as an expert regarding project management methodology and tools.

RESPONSIBILITIES:

• Determines scope of the program through collaboration with the executive project sponsors, key academic and operational users and system and application analysts. Identifies, tracks and manages risk and mitigation plans within assigned program, escalating as appropriate. Monitors progress of program activities and ensures all critical implementation criteria are met. Provides status reports to steering committees.
• Utilizes a variety of project management methodologies, as appropriate, to lead the program, including Predictive, Agile/Adaptive and Hybrid approaches. Manages program scope, timeline and budget using appropriate governance bodies and Project Portfolio Office leadership direction.
• Consolidates and maintains project methodology tools and templates. Acts as the program and project management methodology and tool expert within the team. Assists junior project managers/functional leads in orienting team members to project tools and templates. Leads tracking resource plans and overall data integrity.  
• Coordinates with Architects, Team Leads and Technology leadership, as needed, to ensure project team follows department processes for quality assurance, migrations and promotions, end-user acceptance/validation, training and support. Facilitates program meetings using effective meeting techniques for objectives, agendas, participants and meeting minutes. Develops and maintains reporting dashboards suitable for Sr. Leadership to communicate project status. Conducts post-program “lessons learned” sessions to identify successful program elements and areas for future improvement.  

Other duties as assigned.

QUALIFICATIONS:

• Bachelor's degree in related discipline such as Computer Science, Business, Mathematics, Statistics, Science or Engineering required.
• 7 years of relevant experience required.
• or an equivalent combination of education and experience required. 
• 5 years of experience in project management preferred.
• Experience in higher education environment preferred.
• Extensive computer literacy, including expertise in Smartsheet, Teams and PowerPoint required.
• Excellent leadership, communication (written and verbal), presentation, analytical and problem-solving skills required.
• Project Management Professional (PMP) within a year of hire required.
• Agile certification (ACP, DA, or CSM) preferred.

EOE Minorities / Females / Protected Veterans / Disabled:

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In sup