Onsite Associate, Lab Services

The Opportunity:

In this role, you will report to the  Area Operations Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Cambridge, MA

Shift: Monday - Friday 7:00 AM - 3:30 PM

Hourly Rate: $23/hr. - $25/hr.

Benefits:

• Health and Wellness: Medical, Dental, Vision and Wellness programs

• Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.

• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount

• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance

• Recognition: Celebrate your peers and earn points to redeem on gifts and products

What we’re looking for 

• Education: High school diploma or GED required

• Experience: 2 -4 years equivalent experience in material handling/inventory replenishment or customer service.

• Collaboration Tool: Microsoft Teams experience preferred.

• Strong communication and organizational skills.

• Experience with Excel and inventory systems.

• Ability to problem-solve and pay close attention to detail.

• Professional demeanor and customer service mindset.

• Willingness to assist across departments and adapt to changing needs.

How you will thrive and create an impact 

Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:

Lab Maintenance & Biowaste Disposal

• Clean lab benches and fume hoods following SOPs and using proper cleaning equipment.

• Dispose of biowaste safely and efficiently.

• Autoclave materials as needed.

Inventory & Shipping

• Perform daily inventory tasks, including receiving packages and placing items in designated locations.

• Manage gas cylinders: receive, store, replace, and report usage to the customer.

• Facilitate orders for consumable lab inventory replenishment.

• Handle inbound shipments (UPS, FedEx, etc.) and resolve shipping errors.

• Monitor slow-moving and dead stock; conduct cycle counts and annual inventories.

Customer & Administrative Support

• Communicate with scientists regarding received materials and respond to requests.

• Maintain Excel spreadsheets for inventory tracking and reporting.

• Replenish snacks and clean breakroom areas.

• Greet and sign in/out guests.

• Provide professional customer service, follow-up, and follow-through on tasks.

• Assist with shipping coordination, including hazardous materials documentation and packaging.

Safety & Compliance

• Maintain safety stations and equipment inspections.

• Ensure compliance with hazardous material handling procedures.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving