Admin Assistant

This is a remote position.

Join a thriving, fast-growing tax services company that caters to a diverse, international clientele. This dynamic firm, based in Las Vegas, has experienced significant expansion over the past few years and is now seeking a talented individual to support their continued growth. As part of this innovative team, you’ll play a crucial role in managing client communications and streamlining administrative processes for a business that values efficiency and exceptional customer service.

As a Personal Assistant / Admin Assistant, you’ll be at the heart of our client’s operations, ensuring smooth communication and efficient management of administrative tasks. This role offers a unique opportunity to utilize your multilingual skills and organizational prowess in a fast-paced, growth-oriented environment. You’ll be the first point of contact for many clients, guiding them through our processes and maintaining our high standards of customer service. Your ability to juggle multiple tasks, prioritize effectively, and communicate clearly will be key to success in this position. This role is perfect for someone who thrives in a dynamic setting and enjoys the challenge of supporting a business during its exciting growth phase.

• Manage and respond to client communications across various platforms (WhatsApp, email, text messages)
  
• Schedule appointments and maintain an organized calendar for the business owner
  
• Guide new and existing clients through the intake process, ensuring all necessary information is collected
  
• Assist clients with document uploading procedures on the company’s online portal
  
• Create and maintain detailed client profiles in the CRM system
  
• Prepare concise daily summaries of unread messages and follow-up tasks for the business owner
  
• Act as a liaison between clients and the business owner, facilitating clear and efficient communication
  
• Contribute to the improvement of administrative processes to enhance overall efficiency
  

• Fluency in English (required)
  
• Fluency in Portuguese (highly preferred)
  
• Proficiency in Spanish (advantageous)
  
• Excellent written and verbal communication skills, with the ability to interact professionally with a diverse client base
  
• Strong proficiency in using CRM systems and client portals
  
• Exceptional organizational skills and attention to detail
  
• Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment
  
• Minimum availability of 20 hours per week, with flexibility to work 3-4 days per week
  
• Experience in customer service or administrative roles, preferably in a professional services environment
  
• Comfortable with remote work and ability to maintain a professional home office setup
  
• Basic understanding of tax services industry preferred, but not required
  

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job