VP, Clinical

About Family First

Family First Homecare provides exceptional homecare services to children with life-long health conditions. We live by our values of telling the truth, owning the details, and raising the bar, working hard to make your job an experience that you enjoy every day. Family First gives you the support you need to do your best work and provide exceptional one-on-one care to your patients in the comfort of their homes. Join us become a part of our family and the families you care for.

The Vice President of Clinical (VPC) is responsible for overseeing clinical operations for an assigned geographic region.  The VPC will be accountable for the training and development of clinical staff, the overall delivery of clinical services to include utilization management, compliance with company policy, accreditation standards, and State/ Federal regulations.

Additional responsibilities include representing Family First Homecare and its services in a competent, professional and responsive manner while maintaining standards of high-quality patient care and customer service in accordance with all state, local and federal requirements, rules and regulations.

KEY RESPONSIBILITIES

• Provides leadership, training, guidance, and mentoring to the DON’s and Clinical Managers (CM)

• Promotes employee engagement and retention

• Evaluates and records individual and team performances, provides coaching and counseling, and makes appropriate development recommendations

• Ensures that competency and training programs are effectively identified and delivered to all offices and monitored for overall success

• Collaborates with the Family First leadership teams in identifying, developing, delivering, and monitoring consistent clinical information and processes

• Participates in the development and review of policies and procedures to ensure compliance with all State, Federal, and Accreditation standards

• Oversees the quality assurance performance improvement (QAPI) program for each assigned office

• Identifies clinical and quality metrics trends and ensures that appropriate corrective action is implemented

• Responsible for the coordination and oversight of all plans of correction and quality initiatives

• Performs on-site office assessments as directed by the CNO

• Partners with the VPO to lead cohesive teams toward common organizational goals

• Assists leadership with the opening of new office and the development/success of those offices

• Maintains professional, supportive, and responsive interpersonal communication skills

• Performs other duties as assigned

ROLE QUALIFICATIONS

EDUCATION & EXPERIENCE - REQUIRED

• RN Nursing Degree.  Unencumbered RN License in the state of employment or Multi-State license through the Enhanced Nurse Licensure Compact where recognized

• Registered Nurse with at least 5 years of clinical management experience

• Working knowledge of home care regulatory and federal requirements

• Proven customer service skills, sound independent judgment, initiative and solid organization and time management skills required

• Strong computer skills to include Microsoft Office Suite

• Ability to travel 75% to office locations throughout designated area

PREFERRED

• Excellent organization, problem-solving, decision-making, presentation and communication skills

• Possess outstanding leadership, teaching, and training skills

• Forward thinker with creative problem-solving abilities 

WORKING CONDITIONS/EQUIPMENT USE

• Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions.

• Valid driver license with proof of insurance

• Must be able to lift up to fifteen (15) pounds

• Frequent use of office machines to include telephone, computer, and printer

Up to 75% travel may be required.  Travel includes by car or airplane to local, out-of-town, or state seminars, conferences, meetings or other branch office locations.

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Family First HomeCare, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status, or any other characteristic protected by federal, state, or local law. Family First HomeCare co