Quality Manager

Job Description

Job Purpose  

​​The Quality Manager is responsible for the implementation and execution of the Kraft Heinz Quality Chain Management System at the plant level, including distribution and local storage sites. It controls all products and processes in the plant, through strict adherence to policies, specifications, and standards. It utilizes methods, tools, and procedures to deliver zero defects from incoming raw materials to outgoing finished goods in a food safe environment. The position ensures that facility personnel are properly resourced and trained to execute their quality responsibilities efficiently and effectively. It leads Continuous Improvement of conformance quality and best in class cost of quality by utilizing L6S tools. The position has significant managerial responsibilities, including hiring and developing talent as well as budget management. ​  

Essential Functions & Responsibilities  

• Implement and assure compliance to all Food Safety, Regulatory, and Quality policies

• Lead implementation of Kraft Heinz Quality Risk Management Program (QRMP) and associated policies at plant site   

• Ensure USDA and FDA regulations and respective plant programs are in compliance.   

• Maintain robust food safety program (e.g. QRMP, HACCP, sanitation, pest control, GMP, traceability)   

• Ensure implementation of and compliance to Sanitation policies, programs, and procedures   

• Ensure compliance /audit readiness – review all quality systems and policies annually   

• Act as primary interface with regulatory agency representatives at the facility   

• Develop plant Quality KPIs and scorecard   

• Review quality management system metrics with the plant leadership team and BU Quality on a monthly basis   

• Ensure appropriate documentation in place to support compliance to policies and procedures   

• Manage plant quality labs to ensure all methods, equipment and measurements meet gauge reliability and repeatability (R&R) standards in both the laboratory and all plant processes   

• Ensure standard work through development of work documentation and training to standards   

• Audit results – no majors, no repeat majors   

• FSSC certification   

Expected Experience & Required Skills 

• ​​Ability to collaborate and communicate effectively with factory peer teams and hourly associates  

• ​CQE experience   

• ​Food Safety and USDA Regulatory requirements   

• ​Fundamental statistics (DMAIC Process/DFSS/Lean/metrology/MSA/sampling procedures)   

• ​HACCP certified preferred   

• ​Sanitation knowledge   

• ​Development of quality knowledge for all plant employees; coaching, guidance, role model quality standards   ​ 

Work Environment & Schedule 

This position is considered a ​Manufacturing plant environment with heavy machinery and equipment​ Additionally, this is a Day Shift role, but this role requires ​​​shifts, weekends, and all required overtime as needed. ​​   ​  

Physical Requirements   

Physical demands include but not limited to 

• ​​Frequent – activity or conditions sustained 1/3 to 2/3 of working hours; Upright stance, keyboard or text input; Sedentary – occasionally exerting 0 – 10 lbs. of force, limited movement from workstation for brief periods of time.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$102,100.00 - $127,600.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events,