AISH Application Team Lead & AISH Adjudicator Team Lead

Job Information
Job Title: AISH Application Team Lead & AISH Adjudicator Team Lead 
Job Requisition ID: 83361
Ministry: Assisted Living and Social Services
Location: Remote (Anywhere in Alberta Province)
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent & Temporary
Scope: Open Competition
Closing Date: May 8, 2026
Classification: Human Services Worker 6
Salary: ​$3,000.34 to $3,878.12 bi-weekly ($78,308.87 - $101,218.93 /year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx.

Assisted Living and Social Services (ALSS) helps provide stability and security for vulnerable Albertans, including seniors, people with disabilities, low-income individuals and those facing homelessness, while also providing opportunities to foster independence and quality of life. For more information on the work of our Ministry, please visit: https://www.alberta.ca/assisted-living-and-social-services  

The Assured Income for the Severely Handicapped (AISH) program provides financial and health-related assistance to eligible adults with a disability. The disability must be permanent and substantially limit the person’s ability to earn a living. 

To learn more about the Assured Income for the Severely Handicapped program, please visit our website at: https://www.alberta.ca/aish

Role Responsibilities

Reporting to the Manager, Common Service Delivery (CSD), the AISH Application Team Lead and AISH Adjudicator Team Lead provide leadership, direction, and subject-matter expertise to program and administrative staff responsible for processing Assured Income for the Severely Handicapped (AISH) applications and determining general, medical, and financial eligibility.

As key members of the CSD AISH Leadership Team, these roles contribute to the development and implementation of operational plans and procedures; support change management related to program direction; and conduct environmental scanning to identify service delivery impacts and ensure quality client service standards are maintained. Both positions support management with staff recruitment, achievement of strategic and business objectives, and representation of the department at internal and external working groups and committees.

AISH Application Team Lead
This position provides direct supervision to the CSD AISH Supervisors and Program Eligibility Assessors, and serves as a program expert to the team and other internal and external stakeholders. The AISH Application Team Lead provides consultation on policy/regulation interpretations to staff and represents the Ministry in consultations related to the AISH applications with various community and ministry partners. This position ensures the program services are delivered in accordance to accepted practices and within the guidelines prescribed by Ministry policy, procedures and legislation. The AISH Application Team Lead represents the director at appeal hearings related to eligibility decisions and completes administrative reviews for genera and financial eligibility decisions.

AISH Adjudicator Team Lead 
This position provides direct supervisor to a team of Adjudicators who determine medical eligibility for the AISH program and who are located throughout the province. The focus of the AISH Adjudicator Team Lead is to support staff in completing eligibility decisions and appeals related processes within a specific time frame, in accordance with accepted practices, and within the guidelines prescribed by legislation and Ministry policies and procedures. You will also be expected to adjudicate applications and participate in appeals activities, when required.

To be successful in these roles, candidates will demonstrate:

• Strong leadership, communication, and interpersonal skills
• Ability to prioritize and manage multiple assignments in a fast-paced environment
• Well-developed research, analytical, and problemsolving skills
• Proficiency with digital tools and operational systems that support electronic, paperless case management
• A commitment to quality service delivery and continuous improvement

APS Competencies

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