Senior Director Commercial Operations North America - Plainsboro, NJ

Senior Director Commercial Operations North America

Location: Plainsboro, NJ

Hybrid

 

Senior Director Commercial Operations serves as the chief operations officer for North America and leads and develops the regional Commercial Operations Organization (COO) team, which includes commercial management, supply chain, and customer service.  There is an emphasis on serving customers while driving value creation & business growth in our end customer segments of early life nutrition, medical nutrition, pharma, dietary supplements and nutrition improvement.  You will create a culture of performance, continuous improvement and customer centricity.  Come join our team and bring progress to life with our customers.

 

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

 

Your key responsibilities

• Manage the commercial, customer service and supply chain teams 
• Create and promote a culture of performance, continuous improvement and customer centricity
• Translate global commercial strategy into regional strategy for North America and drive price/volume/portfolio decisions
• Provide input for global commercial strategy and price setting based on regional dynamics
• Match regional demand and supply, and define and implement instruments to achieve high levels of service and supply reliability, while managing cost and working capital
• Responsible for regional demand management process and deliverables

 

This position is part of the Hybrid Working Model, working both in the office and at a home office that is commutable to Plainsboro, NJ.

 

We bring

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers
• A space to grow by encouraging and supporting curiosity and an open mindset
• A culture that prioritizes safety and well-being, both physically and mentally
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose
• A flexible work environment that empowers people to take accountability for their work and own the outcome

 

You bring

 

• Minimum 10 years of experience in sales/product management/sales planning/supply chain and/or customer service in an international business-to-business environment required
• Strong team leadership with experience managing others directly required with experience managing a commercial team and ability to foster a positive work culture
• Demonstrated ability to work cross-functionally in a matrixed organization
• Ability to influence at the global and regional levels
• Strong under
• Proficient analytical skills

• Bachelor’s degree; MBA a plus

 

Our recruitment process

Interested in this position? Please apply online by uploading your resume in English via our career portal by February 29, 2024.

 

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

www.dsm-firmenich.com

 

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, gene