Business Resiliency Lead Business Execution Consultant

About this role:

Wells Fargo is seeking a Lead Business Execution Consultant in Consumer Lending Shared Services (CLSS).  The CLSS team is responsible for delivering common services across the Consumer Lending organization. CLSS does that by leading cross-business initiatives that enhance customer experiences, strengthen risk management, and increase our overall efficiency across the Consumer Lending group.  Learn more about the career areas and lines of business at wellsfargojobs.com.

This individual contributor will be responsible for supporting the Consumer Lending Business Continuity & Resiliency Planning program that is forward looking, consistent, customer focused while at the same time required to meet corporate program and regulatory requirements. The candidate will own, manage, and execute front line Business Continuity & Resiliency Planning Risk Program activities, engaging, supporting, collaborating and/or coordinating with partners across the enterprise to ensure Business Continuity Planning requirements are understood and appropriately implemented within Consumer Lending, mitigating related risks. The candidate will collaborate with key Enterprise partners across Wells Fargo and will have exposure to senior risk and business leadership.

In this role, you will:

• Execute Incident Management by timely monitoring and distribution of notifications, logical determination of incident applicability, raising internal notifications for enterprise awareness,  active participation in enterprise incident activities, and support with business incident responses
• Information reporting to Leadership as applicable based on incident impacts to plans/functions including technology, location, employee impacts
• Provide Incident Management expertise, lead through influence, and drive execution across Consumer Lending lines of business
• Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
• Assist the Technology Lead by providing significant contributions to the preparation and execution of enterprise resiliency exercises and initiatives
• Communicate with Business Continuity & Resiliency community to keep partners aware of Incident Management and enterprise exercise protocols
• Maintain CL-specific resiliency playbooks, control procedures, and internal job aids
• Maintain emergency notification plans and distribution lists
• Participate in Safety & Physical Security efforts
• Assist with Audit requests when applicable including input towards and coordination of Audit responses
• Ensure CL line of business consistently interprets and executes all Business Continuity & Disaster Recovery Planning Policies, Standards and Procedures, provide expert risk guidance to CL lines of business, and provide insightful feedback to the Enterprise Business Continuity & Resiliency Program regarding potential changes or enhancements to the Enterprise program
• Perform risk Identification and analysis. Work with key partners and tools to identify trends, provide risk-based recommendations and associated action plans to effectively mitigate the root causes of Business Continuity Planning issues. Leverage organizational knowledge, WF risk culture, systems, processes and applicable policies to identify potential problems and opportunities and implement effective, consistent and sustainable solutions
• Facilitate sharing of best practices and communication.  Lead meetings with CL Business and Independent Risk Management Leaders to discuss program strategies, issues, mitigating controls, and cost-effective solutions using a risk-based approach
• Develop relationships and collaborate across multiple organizations, identify and share best practices with business partners across the Wells Fargo Enterprise and CL business units
• Perform monitoring and reporting (including Key Risk Indicators and issues), timely escalations and notifications
• Be a SME associated with Enterprise BCP policies, guidebooks, BCP methodology etc. and assist with the creation and review of training and/or job aid materials for the BCP Community.
• Assist with training opportunities to support the HR BCP Community, as appropriate.
• Assist with other BCP-related special projects as required

Required Qualifications, US:

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experien