Overview

 

Campus Receptionist

The Campus Receptionist serves as the primary contact for all campus visitors and callers, managing the reception area, directing inquiries, and providing general information about campus services, programs, and events. This role requires strong communication, customer service, and organizational skills to support the day-to-day operations of the campus front desk. This position reports to the Campus President. 

 

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love - 

 

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family for all eligible Concorde and UTI programs of study.
• Flexible Time Off for Exempt Employees (FTO): Take time off as needed with no limit, no accrual, and full pay—just get approval in advance.
• Accrued Vacation for Full-Time and Part-Time Non-Exempt Employees: Full-Time employees accrue 2 weeks of paid vacation per year and Part-Time employees accrue based on the number of hours worked each week. This is in addition to paid holidays and paid sick leave. 
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days.
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby.
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents.
• Pet Insurance: Competitive coverage for your furry family members through ASPCA.
• Health Plan Enrollment: 30 days to choose your health plan with coverage starting after one full month of employment.

Explore more benefits here: UTI Benefits

Responsibilities

Principal Accountabilities & Deliverables

 

• Front Desk Operations 
  • Greet all visitors, students, faculty, and staff warmly and assist with inquiries. 
  • Answer and direct phone calls, taking messages or redirecting as necessary. 
  • Monitor and maintain the cleanliness and organization of the reception area. 
  • Other duties as assigned. 
• Administrative Support 
  • Maintain visitor logs, sign-in sheets, and access badges. 
  • Handle incoming and outgoing mail and deliveries, distributing to appropriate departments. 
  • Assist with scheduling appointments and managing meeting room bookings. 
  • Provide clerical support, such as data entry, filing, and copying, as needed. 
  • Type minutes from various meetings as requested. 
• Student and Staff Assistance 
  • Provide information about campus facilities, policies, and procedures. 
  • Assist students with general inquiries regarding admissions, registration, and event schedules. 
  • Facilitate communication between students, staff, and faculty members as needed.
  • Assist with entrance testing. This may include setting up applicants in the test room, accomplishing related paperwork and entering scores into CNet/Campus Nexus, monitoring students while taking tests, etc. 

• • Assist Student Affairs with outreach to employers as needed. 
• Event Support 
  • Assist in coordinating logistics for campus events, meetings, and orientations. 
  • Prepare informational materials, signage, and displays for campus events. 
• Security and Safety 
  • Ensure proper sign-in protocols for visitors, students, and staff. 
  • Report any unusual or suspicious activity to campus security. 
  • Contact maintenance and janitorial service when needed. Keep on-going relationship with the contractors to improve our current building status. Advise them of our daily needs including repairs, building issues, and parking 
• Other duties as assigned

Qualifications

Education / Experience 

• HS Diploma or GED (strongly preferred) 
• Receptionist experience (preferred) 
• Minimum of 2 years experience in customer service or administrative support (preferred) 

 

 

Skills 

• Proficiency with office software (e.g., Microsoft Office Suite) and multi-line phone systems. 
• Strong interpersonal, verbal, and written communication skills. 
• Friendly and professional demeanor with a commitment to creating a welcoming environment. 
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Abilities 

• Occasionally lift or move light office items, typically up to 15 pounds (e.g., paper supplies, small packages).