Job Description Summary

The Home Care business within BD is unique in that it can manufacture products for consumers in the home and service them through our medical distribution subsidiary, Liberator Medical Supply. This business unit engages with a variety of stakeholders that range from B2B2C and leverages omni-channels to drive awareness, engagement, conversion, and retention of our customers. The mission of the Home Care business is to deliver clinically superior solutions for people with chronic bladder conditions in their pursuit of normality and independence. Solutions include both products and services to support customers through their entire journey.

Job Description

We are the makers of possible 

 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Position Summary:

Liberator Medical Supply, a subsidiary of BD, is seeking a Sr. Software Engineering Manager, Salesforce to lead and inspire teams focused on all aspects of our Salesforce platform to drive innovation, quality, and customer excellence. You will lead a team that’s building solutions which enable our organization to make accurate customer-first decisions at every level, at the speed business demands.

This unique opportunity provides a chance to lead our business and team in healthcare, using Data Cloud, Experience Cloud, Health Cloud, Marketing Cloud, and Commerce Cloud. BD’s vision is to create world-class service capabilities, making it easier for customers to manage their condition, improve their lives, and access and consume our products. We are implementing solutions that are customer-centric, integrated, efficient, flexible, scalable, and user-friendly.  In this role, you will work with various business, product, and technology teams to design and build innovative solutions. 

The ideal candidate is an agile practitioner, fosters teamwork, and can build strong interpersonal relationships with the Operations teams, Technology team, Leadership, and Partners with a focus on building the right functionality in the right order and helping overcome obstacles. This is a highly visible, business- impacting position.

The successful candidate must be highly analytical, thorough, and curious with the ability to improvise and develop creative solutions when common approaches fail. The candidate possesses a strong value of pragmatism over idealism in times of uncertainty with a perpetual curiosity and passion for developing their skill.

-This is a fully remote role open to qualified candidates residing in the US-

Primary Responsibilities

• Team Leadership: Lead a team of engineers and administrators to deliver Salesforce solutions across multiple Salesforce Clouds. Provide leadership, direction, and strategy for a growing team, leading platform modernization efforts.

• Collaboration: Partner with internal teams to optimize and consolidate business processes built on Salesforce and MuleSoft, from concept to implementation.

• Technical Expertise: Apply deep technical knowledge of Salesforce platforms, including Service Cloud, Health Cloud, Data Cloud, Experience Cloud, Marketing Cloud, and Commerce Cloud to provide best in class solutions. Ensure consistency to standard processes in coding, design, and architecture.

• Architecting Solutions: Plan and deliver a suite of Salesforce technologies, ensuring proper design, implementation, scalability, maintainability, security, and performance. Work closely with Enterprise and Solution architects

• Agile Practices and Development: Lead agile development teams using tools like Jira to manage requirements, backlog, and testing.  Demonstrate understanding of agile software development and life cycle, practices, and methodologies.

• Team Development: Hire, coach, develop, motivate, and mentor team members.

• Performance Management: Plan, lead, organize, and motivate agile teams to achieve high performance and quality standards.

• Operations Management: Oversee day-to-day operations for the Salesforce platfo