Talent Acquisition Lead, Operations

Company Description

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Since launching 7 years ago, Wolt has expanded from a restaurant food delivery platform in the Nordics to a leading player in the delivery of everything across EMEA. Wolt works together with tens of thousands of restaurant and retail partners, as well as with over a hundred thousand courier partners across 23 countries and 250+ cities. In November 2021 Wolt and DoorDash announced they are joining forces, and the transaction is expected to close in H1 2022. We continue to expand rapidly and are looking for more talented individuals to join us.

Wolt not only offers great apps to customers and partners, but is also developing a broad range of technologies and solutions. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of minutes, in the customer’s own language.  

So, why work at Wolt?

At Wolt, we’re about getting things done.

You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.

We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

Job Description

Are you an experienced talent acquisition lead with a passion for leading and growing your team in one of Europe’s fastest growing companies? If so, then we’d love to chat!

Role background

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops’ goods delivered to your home or to the office. We were founded in 2014 and today have more than 6,000 people across 23 countries, servicing over 20 million registered users. In June 2022, we joined forces with DoorDash.

Our Talent Acquisition team has been on an incredible journey throughout this time too. We’re now a global team of 60+, growing soon to around 100 people, based across multiple European countries, Tokyo and Tel Aviv. And we are open to considering top TA talent in any of the 23 countries where we do business! As part of our phenomenal growth, we are now looking for an experienced talent acquisition lead to join our “Operations”  talent acquisition team, responsible for finding exceptional talent for global roles spanning from Sales, Marketing, Brand, PR & Communications to Finance, Strategy, Legal, People etc.

As a team lead you’ll be owning the recruiting strategy and output for your region while making sure we do the right things in the right ways. Leading your team ‘from the front’, you will be coaching and empowering your team to do their best work.

This is a great opportunity for someone who is passionate about the future of talent acquisition, and wants to lead the development of world-class candidate experience, hiring strategies  and processes together with Wolt’s business leaders and your team.

What You'll Be Doing

As a team lead you’ll be making sure we do the right things in the right ways and to enable your team to do their best work. 

• Leading a team of between 3-8 Talent Acquisition professionals, consisting of full-time employees and contractors, while delivering hires as a “playing manager”
• Building and owning a hiring strategy that enables the business to scale up; including effective sourcing strategies, process’ & tools, diversity, talent brand & marketing, and operational excellence
• Partnering with senior business leaders to proactively understand business goals
• and align on hiring strategies, roadmaps and best practices to ensure successful hiring outcomes
• Informed by data and metrics, cultivating high-performing, efficient and healthy team culture which puts candidate experience at the forefront of all decisions
• Coaching and mentoring your team bo