Relationship Manager II - Kaspick

The Relationship Manager II advises existing client on a wide variety of gift planning, gift investment, and program management issues. This job is responsible for the delivery of high quality, comprehensive services to an assigned book of clients. As a subject matter expert in relationship management, this job interacts frequently with senior staff in the development, Treasurer's, and investment offices of nonprofit institutions along with members of their boards.

Key Responsibilities and Duties

• Develops plans to increase client engagement, provide early warning of possible client dissatisfaction, and marshall resources necessary to solve client problems.
• Creates and presents high quality client educational content via whitepapers, newsletter articles, and in-person and virtual event session.
• Collaborates extensively and provides leadership to internal functional team members providing service to assigned client relationships.
• Guides internal team of client facing and functional personnel to capably serve assigned book of clients including quick and effective problem resolution.
• Ensures the delivery of high quality charitable gift plan consulting services to clients.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
8IC

Required Qualifications:

• 5+ years of experience with complex gift planning, estate planning, or fundraising (with significant gift planning exposure)

Preferred Qualifications:

• 7+ years of experience with complex gift planning, estate planning, or fundraising (with significant gift planning exposure)
•  University degree
• Graduate degree, JD, or MBA
• Ability to travel 2 – 3 times per month for a few days domestically
• Strong proficiency in Microsoft suite of products (Outlook, Word, Excel, PowerPoint)
• Strong written and verbal internal communications
• Previous experience in content creation and public speaking

#LI-KD2

Related Skills

Accountability, Analytical Skills, Client Service, Collaboration, Communication, Consultative Communication, Customer Engagement, Planned Giving, Relationship Management, Trusts

Anticipated Posting End Date:

2026-07-11

Base Pay Range: $126,000/yr - $176,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Reward