About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Why VillageMD? 

At VillageMD, we're looking for a Behavioral Health Care Manager to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results. 

We're creating care that's more accessible. Effective. Efficient. With solutions that are value-based, physician-driven and patient-centered. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.  

The Behavioral Health Care Manager plays a key role in delivering comprehensive behavioral health services, including diagnostic assessments, symptom monitoring, and ongoing care management. This position involves providing psychoeducation, patient education tools, and brief interventions—either via phone, in-person, or telehealth—as clinically indicated. As a vital member of the collaborative care team, the Behavioral Health Care Manager works closely with the patient’s primary care provider, a psychiatric consultant, and a multidisciplinary care management team to support integrated, patient-centered behavioral health care.

How you can make a difference 

• Provide screening, diagnostic assessments, and treatment recommendations for common mental health and substance use disorders.

• Perform co-visits with primary care providers and clinical staff as needed.
• Engage with patients in clinic, telehealth, telephone, and/or via secure patient portal.
• Create and coordinate patient-centered and team-based treatment plans, including physical and behavioral health symptoms and goals.
• Support psychotropic medication management as recommended by psychiatric consultants and prescribed by treating providers, focusing on treatment adherence, side effects, psychoeducation, and monitoring effectiveness of treatment.
• Perform risk assessments, safety planning, and crisis intervention.
• Create and manage clinic-specific patient registry, including tracking patient contacts and clinical outcomes, as well as using registry to identify and re-engage patients.
• Document patient progress, treatment recommendations, and interventions to share with treatment team.
• Provide patient education regarding common mental health and substance use disorders, as well as available treatment options.
• Provide brief interventions using evidence-based techniques such as Motivational Interviewing, Behavioral Activation, and Problem-Solving Therapy as clinically indicated; Clinician will also employ IPT, CBT, DBT, and other evidence-based techniques as appropriate.
• Prepare for and participate in weekly patient systematic case review with consulting psychiatrist and communicate treatment recommendations to patient’s treating provider. Preparation for systematic case review inv