RN Care Coordinator - Gastroenterology

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

RN Care Coordinator - Gastroenterology

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

DDSI/Colorectal Surgery-Main Campus Hospital

                      

Job Code

T99128

                     

Shift

Days

                       

Schedule

8:00am-4:30pm

                       

Job Summary

                         

Job Details

Cleveland Clinic’s Digestive Disease & Surgery Institute (DDSI) provides patients with the most advanced level of medical and surgical care, primarily focused on the safe and proven treatment of disorders related to the gastrointestinal tract. Of the top digestive disease centers in the United States, DDSI is the first of its kind to unite all specialists in one unique, fully integrated model of care – aimed at optimizing the patient experience. Cleveland Clinic is recognized in the U.S. and throughout the world for its expertise and care.

Cleveland Clinic Care Coordinators have been very successful in helping patients manage their own care. In this role, your dedication and commitment can decrease Emergency Department visits, observation status, inpatient stays and hospital readmission. Not only do you coordinate services and offer medical advice, but you can also provide comfort and reassurance to patients as they navigate their illness or disease. This position offers a unique opportunity to enhance the Cleveland Clinic experience and leave a lasting impression on their lives, their families and the community, all while further expanding your own nursing skills and growth. 

This caregiver position follows a daytime schedule, from 8:00 AM to 4:30 PM, with the opportunity to work from home two days per week.

A caregiver who excels in this role will:  

• Work collaboratively with a multidisciplinary care team across the continuum of care for high-risk patients to develop goals, plan interventions and maximize patient outcomes. 

• Provide care and disease management coordination.  

• Identify patients in the specialty care practice that have ongoing coordination needs and conduct targeted outreach.  

• Conduct comprehensive clinical assessments that include disease/age-specific, medical, behavioral, pharmacy, social and end of life needs of each patient.  

• Inform and work with patients and their families regarding coordination of their care, provide education and coaching, monitor patient compliance with their care plan, perform reassessments regarding patient progress toward goals, and update plan of care.  

• Serve as a liaison and advocate for patients and families.  

• Assist in managing transitions of care across care settings, ensuring optimal communication and planning.  

• Identify barriers, facilitate solutions, and connect others to community resources.  

Minimum qualifications for the ideal future caregiver include:  

• Graduate from an accredited school of Professional Nursing 

• Current state licensure as a Registered Nurse (RN) 

• Basic Life Support (BLS) Ce