About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

The Sales Account Manager will be a field and office position. This position will focus on the acquisition, ongoing management and growth of corporate accounts throughout New Jersey and New York. The individual employed in this position will have the primary focus on developing components of the Occupational Medicine & Workers’ Compensation business to improve the quality of our offerings, drive the department’s business growth and improve the overall employer experience.

Duties and Responsibilities  

The primary duties and responsibilities of the Sales Account Manager, Occupational Medicine & Employer Services are the following:

• Effectively communicate the CityMD and Summit Health value for all Occupational Medicine and Workers’ Compensation services with the goal of increasing volume and revenue
• Apply a consultative sales approach to identify client needs and pain points, and provide tailored solutions from the various offerings
• Actively prospect to identify qualified leads, acquire new corporate accounts, and increase business of existing account relationships
• Build and manage new business pipeline and track all activity in Salesforce, allowing for accurate forecasting to hit sales targets
• Manage book of corporate accounts and strengthen employer relationships through account management touchpoint strategies, including calls and in-person business review meetings
• Leverage existing book of business to identify key stakeholders in multispecialty/referral process to expand Workers’ Compensation utilization to Summit Health
• Engage payer and third-party administrator stakeholders to develop key relationships with nurse case managers and adjusters to position Summit Health as their preferred provider network
• Serve as point of contact for corporate accounts, serving as their liaison to CityMD and Summit Health as immediate resource for support
• Conduct meetings with prospective and current clients virtually as well as in the field, including company offices/facilities and CityMD/Summit Health site locations
• Log all activities and lead/account information daily using CRM (Salesforce)
• Meet and/or exceed sales KPIs and goals, defined by leadership, through new business and retention sales efforts
• Work closely with other departments including but not limited to Operations, Academy, Medical Operations, Aftercare, IT, Analytics, Billing and Marketing to meet client needs, drive volume and ensure seamless operation processes for customer experience 
• Participate in special events including but not limited to health fairs, promotional events and conferences
• Leverage corporate account relationships to drive downstream commercial opportunities to CityMD and Summit Health

Qualifications  

A candidate’s qualifications will include: 

• Bachelor’s Degree in Business, Marketing, Public Health or other applicable degree preferred  
• 3+ years in a sales and/or account management role, within industry 

• Excellent oral and written communication and presentation skills 

• Exceptional customer service and interperson