Digital Core - Enterprise Automation Platform Engineer – RPA Specialty

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Eli Lilly Cork is made up of a talented diverse team of over 2000 employees across 60 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more. Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our ‘Live Your BEST Life’ wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.

Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, Age & Culture, LGBTQ+ and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.
 
Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself!

Are you interested in using technology to automate and transform business processes?

The Tech@Lilly Enterprise Automation team is seeking to add an Automation Platform Engineer role to the team. Working with the Service Delivery Lead, this role will have a systems support and service reliability focus helping support our Automation Anywhere RPA system, individual robotic processing automation bots, and integrations delivered to the business. Are you innovative and curious about new technology that can make business processes easy and more efficient? Come join our team!

What You’ll Be Doing:

In this position, you will be responsible for providing day-to-day technical and platform support for automated systems, troubleshooting issues related to automation tools, processes, and virtual machines, and ensuring smooth operation of automated workflows, collaborating with development teams to identify and resolve problems. This role has a specialty focus on RPA development and lifecycle support from platform to bot level and often includes tasks like maintaining documentation, managing upgrades and patching, and monitoring automation performance across various systems.

How You’ll Succeed:

• As an automation platforms engineer, your expertise in specific automation platforms like RPA (Robotic Process Automation), Automation Anywhere Control Room management, and custom automation frameworks and integrations will allow you to lead operations and lifecycle management projects with global impact

• With an approach that accepts failure, and ability to work in ambiguity, you will provide technical assistance to end users experiencing problems with automated systems or virtual machines, explaining complex technical concepts and identifying root causes of errors within your portfolio, as well as upstream or downstream applications that may be affecting them

• By maximizing your development experience, you will have the opportunity to go beyond standard support activities by developing, designing, and implementing both agentic and custom applications and scripts to create new assets with bleeding edge capabilities

• Using your problem-solving skills, you will strive to quickly identify and correct bottlenecks and analyze complex technical issues via incident management, ensuring automation processes and applications adhere to relevant compliance regulations, changing control, and system design lifecycle standards at Lilly

• With attention to detail and proactivity you will seek to maintain existing applications via debugging and continuous updates, ensuring performance metrics are captured for optimization and system reliability

• As a superb communicator with strong interpersonal skills, you will work and collaborate e