Digital & Data Innovation - Director of Digital Services Solution Unit

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Chez Nexans, notre vision globale est d'électrifier le futur. Au sein du Groupe, cela signifie innover au-delà du câble pour apporter différenciation et valeur ajoutée à nos clients, grâce à des services et des solutions innovantes.
                                                                   
Nexans reconnaît les différences qui rendent chaque salarié précieux et unique. La diversité est la clé de la performance et de notre ambition globale de conduire le monde dans la transition énergétique vers une planète durable. Nous le savons par expérience. Toutes les différences sont appréciées et respectées chez Nexans. En conséquence, vous serez un acteur clé d'une organisation multinationale où nous cultivons la culture commune du partage. C'est pourquoi nous encourageons la diversité dans nos recrutements - Apportez la vôtre à Nexans, elle est la bienvenue !

Digital & Data Innovation - Director of Digital Services Solution Unit H/F

 

Context

 

Nexans has initiated a major strategic orientation towards innovation to support its growth in value rather than in volume.

Within Corporate Innovation, Service and Growth Department, the Digital and Data Innovation Team oversees the development of new solutions leveraging on digital, analytics and AI technologies.

To strengthen our team, we are looking for a result-driven Director to lead our Digital Services Solution Unit

 

Organization

 

Function: Director of Digital Solution Unit

Country: France

Location: Lyon

Supervisor:  to Direct report to Digital and Data Innovation Director

Management: Report of head of offer Management – Services Operations – Business Development – IoT Development and Industrialization.

 

Purpose

The Director of Digital Solution Unit is ultimately responsible for developing and implementing digital solutions and services, focusing on generating revenue and enhancing the overall value proposition for our customers.

 

Its expected impact is to drive growth, increase profitability, enrich customer experience, reduce environmental impact, and increase brands awareness.

 

Areas of responsability

 

1. Strategic Leadrership :

 

• Develop and execute a strategic roadmap for the Solution Unit to drive the creation of innovative digital services.
• Align digital solutions with the company's overall business objectives and digital and data strategy.
• Lead the strategic development and integration of IoT products into digital service offerings.

 

2. Profit and Loss Responsibility :

• Manage the profit and loss (P&L) of the Solution Unit, ensuring revenue targets are met, and costs are effectively managed.
• Identify opportunities to optimize and improve profitability, including revenue from IoT products.
• Oversee the Services Sales operations, including billing and support, ensuring effective revenue generation and customer satisfaction.

 

3. Product Development :

• Oversee the ideation, design, and development of digital solutions and services.
•    Lead the design, development, and production of IoT products that complement our digital services.
•    Work closely with head of Offer Management to define IoT products and Services requirements and prioritize features.
• Collaborate with cross-functional teams to define IoT product requirements and ensure alignment with digital service strategies.
•    Manage the entire product development lifecycle, from concept to deployment, ensuring high-quality and reliable IoT products.
•    Drive innovation in IoT product development, exploring emerging technologies and trends.

 

4. IoT Product Production:

•    Establish and maintain effective production processes for IoT products.
•    Oversee manufacturing and production activities, ensuring products are delivered on time and within budget.
•    Collaborate with supply chain and manufacturing partners to optimize production efficiency.
•    Implement quality control and testing procedures to ensure IoT product reliability.
•    Manage inventory and distribution to meet customer demands.

 

5. Services Sales Operations:

• Oversee and optimize the Services Sales operations, including billing, support, and customer relationship management.
• Ensure accurate and efficient billing processes, maintaining compliance with regulatory requirements.
• Lead customer support teams, providing exceptional service and addressing customer needs.
• Collaborate with the Customer Relationship Management Team to maintain and enhance customer relationships and satisfa