Director, Global Marketing Operations, Digital

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The Difference You Will Make:

This role is part of the Global Marketing Operations and Project Management team—a high-performing group that drives structure, efficiency, and focus across Calvin Klein’s Consumer Marketing Organization (CMO) and divisional brand teams. As the engine behind how work is planned and moves cross-functionally, this team ensures alignment, collaboration, and timely execution through agile processes and smart tools—enabling consistent delivery at scale across the full-funnel marketing business.

Position Summary:

 The Director, Global Marketing Operations, Digital is a strategic and creative leader responsible for driving operational excellence across Calvin Klein’s global websites, emails and digital marketing ecosystem. This role owns the development of, and adherence to, seasonal and fiscal Go-To-Market (GTM) planning frameworks for the CMO’s digital workstreams, aligning teams and driving clarity across a fast-moving, matrixed environment. Leading a team of project managers, you’ll oversee the execution of complex initiatives—shaping project methodologies, optimizing workflows, and scaling tools that support seamless, digital and mobile-first delivery. The role is a balance—both hands-on in producing work and managing a team.

Success in this role requires a mix of critical thinking, empathy-driven leadership, and the ability to move fluidly between strategic planning and detailed execution. You’ll bring structure to ambiguity, inspire teams with clear solutions, and influence cross-functional stakeholders through data-backed insights. This is an ideal opportunity for someone who thrives in a global, collaborative environment and is passionate about helping marketing and creative-led teams do their best work.

Primary Responsibilities/Accountabilities of the Job:

Operational & Strategic Leadership

•         Lead end-to-end GTM planning across seasonal and fiscal calendars—developing frameworks, cross-functional processes and workflows, and holding leaders and teams accountable to decisions and deadlines at each stage of the project or season

•         Define and evolve project methodologies that meet new and varying business needs—systemize scalable processes, tailoring approaches based on organizational complexity, and enabling adoption through team training

•         Govern the implementation, optimization, and adoption of key tools and platforms that support operational planning, workflow visibility, and project health dashboards for leadership

•         In partnership with line manager, contribute to executive leadership meetings with strategic operational insights, reporting, and recommendations to guide decision-making for the CMO

•         Facilitate and present in senior-level forums and large cross-functional planning sessions, aligning stakeholders on priorities and action plans

Execution & Delivery Oversight

•         Oversee execution and delivery across the portfolio of active projects led by reporting Project Management team—support in managing dependencies, removing roadblocks, and ensuring milestones, decisions, and/or deliverables are met each week

•         Implement and optimize systems and tools for project efficiency, enabling a digital-first, consumer-centric model for the CMO—ensuring greater transparency, agility to support business pivots, and individual-team accountability and adherence to deadlines

•         Translate strategic priorities into