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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The M365 Teams Product Manager will serve as a strategic enabler for Truist’s digital workplace transformation. Senior-level trusted advisor and thought-leader providing an experienced technology and business perspective in the development of enterprise strategies and Digital enablement. Drive the delivery of enterprise strategies through current and emerging technology capabilities. Evaluate industry trends and perform financial-technology exploration to identify emerging technologies and innovation opportunities critical to Truist's future technology success. Define technology strategies, drive technology choices and make strategic technology decisions/recommendations to increase the overall competitive position of the company.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 

1. Align Teams and M365 capabilities with Truist’s Digital Workplace transformation goals and product/service delivery model.

2. Serve as a strategic enabler and thought leader, ensuring the platform supports collaboration, productivity, and operational agility.

3. Manage new app integrations within Teams and M365, ensuring alignment with business needs and technical standards.

4. Lead adoption initiatives through tailored training, support, and environment strategies that empower teammates to use M365 tools effectively.

5. Embed governance and lifecycle management practices across Teams and M365 services.

6. Evaluate emerging technologies and trends to identify innovation opportunities and inform strategic investments

7. Develop business cases that articulate the value of M365 investments in terms of agility, resilience, and digital fluency.

8. Monitor platform performance and user engagement to inform continuous improvement

9. Effectively communicate technology and business enablement future-state recommendations to a variety of audiences (from Board level/Executive Management to technologists to end-users) such that it engenders buy-in and active support

QUALIFICATIONS
Required Qualifications:
1. Bachelor's degree in Business, Management, or Management Information Systems-related field, or equivalent education and related training
2. Fifteen to twenty years of progressively responsible leadership experience in technology;
3. Fifteen to twenty years of experience in technology strategy and/or architectural domains
4. Comprehensive experience with various architectural domains such as application, data, infrastructure, security and integration
5. Broad understanding of technology, architectural and strategic-planning concepts
6. Ability to identify and translate enterprise-level needs into technology plans/business solutions
7. Ability to interact effectively with Executive Management
8. Strong interpersonal, collaboration and communication skills
9. Ability to think and act strategically
10. Substantial experience as a senior-level and effective negotiator (internal and external negotiations)
11. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Preferred Qualifications:
1. Master's degree in Business or IT

2. M365 Experience

3. Experience integrating new applications within Teams and M365

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting
Frequently (25% - 50% of the time)
Lifting
Up to 25 lbs.
Visual / Audio / Speaking