Pre-Operative Educator - Medical Assistant

Dr. Jitesh Patel started Advanced with one goal in mind – to do the right thing. We aim to continue that mission here every day. We know that our employees are what makes the difference in the care of our patients – and we always put our employees and our patients first.

Come work with a purpose and with colleagues who care about you. Grow to your full potential and enjoy the reward of providing compassionate and personalized healthcare.

What we offer:

• A great place to work!
• Dedicated to work life balance
  • Great hours Monday-Friday (NO nights, NO weekends, NO holidays)
  • Paid time off that increases with tenure
• Committed to growth and development:
  • Education programs that include tuition, certification and license reimbursement
  • Cross training programs for OR RNs and Medical Assistants
• Passionate about our employees:
  • Employee appreciation and years of service programs
  • Health, dental, vision, life, disability and 401(k)
  • 8 weeks paid maternity/new mother’s leave program
• All over Metro Atlanta! With 15 locations in metro Atlanta, we are sure to have something close to home

Who you are:

• Driven by a desire to make a difference.
• Passionate for providing superior healthcare
• Committed to serving our patients
• Dedicated to teamwork
• Positive, Innovative, and Resourceful

MISSION

The Certified Pre-Operative Educator is responsible for contacting all patients with an upcoming surgical procedure to review an in-depth medical history and provide pre-surgical instructions. They must possess an enhanced attention to detail to ensure optimal patient outcomes and safety.

OUTCOMES

• Accurately and effectively utilize clinical knowledge to appropriately identify and assess patient history, medications, and potential risks associated with undergoing a surgical procedure in an ambulatory surgery center (ASC).
• Possess emotional intelligence to offer support and reassurance to patients prior to their procedure.
• Understand practice dynamics in order to efficiently direct patient questions for optimal response.
• Ensure optimal customer service by utilizing feedback provided by quality assurance reviews to enhance patient experience.
• Utilize departmental and interdeparmental resources to determine appropriate actions required in order to satisfy patient need.
• Adequately communicate through various electronic sources including, but not limited to, Microsoft Office Suite, EMR, email, and online chat platforms.

COMPETENCIES

Job Related Competencies:

1. Decision Quality: Making good and timely decisions that keep the organizations moving forward
2. Organizational Savvy: Maneuvering comfortably through complex policy, process, and people related organizational dynamics.
3. Demonstrates Self Awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
4. Resourcefulness: Securing and deploying resources effectively and efficiently.
5. Tech Savvy: Anticipating and adopting innovation in business building digital and technology applications.

Cultural Competencies:

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