Director, WW Technical Solutions

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

The Director, Worldwide (WW) Technical Solutions reports to the VP of Solutions Consulting and will function as the Technical leader for the WW SE Center of Excellence driving innovation and evolution across the global technical sales organization with a goal of increasing selling efficacy, improving productivity and driving revenue acceleration.

The selected candidate will work collaboratively across the WW Shared Services organization with responsibility for envisioning, building, and evolving the tools, processes, and programs needed to increase the productivity of the technical selling organization.  Continuous improvements are required to meet the ever-changing needs of the business, the technical selling organization, and the evolving product portfolio.  

Your Impact

• Work closely with theater Technical Solutions leaders, Domain Leaders and Operations to drive productivity and capacity within the organization.

• Develop and evolve the technical solutions organization and structure to meet the needs of our customers across all sectors (Cortex, Prisma Cloud, and Strata);

• Drive consistency in organization structure including job leveling, hiring, career progression, capacity planning and performance management.

• Own and drive key initiatives in the Technical Solutions organization including but not limited to skill gap analysis, upleveling and overall communication strategy.

• Continuously evolve the technical sales organization to align with our customer's digital journey;

• Collaborate across multiple internal business partners, including human resources, product, finance, legal, compliance, and risk, to ensure the quality of deliverables;

• Flawless execution of key projects/initiatives across the various functions;

• Drive consensus and ensure that all parties are well-aligned on key initiatives;

• Develop and own outcome-oriented Technical Solutions initiatives that drive pipeline, sales and customer value with the Technical Solutions and Sales leaders to drive greater efficiencies and success globally;

• Define & develop innovative tools and processes to increase productivity in the field and offer a better Customer Experience;

• Identify and execute initiatives that contribute to long-term operational excellence by ensuring key projects have clear milestones, success measures, and operational plans;

• Drive team member engagement to foster a culture of development, influence, inclusiveness, and work-life experience.

Qualifications

Your Experience 

• Alignment with Palo Alto Networks values (disruption, execution, collaboration, integrity, and inclusion);

• Strong understanding of the Systems Engineering/Solutions Consulting role

• Experience bringing new tools and processes to market;

• Ability to think strategically and operationally - define strategic outcomes, analytical approach, success metrics, operational path, ability to influence stakeholders to drive results; 

• Possess a combination of strong management, technical and business acumen; 

• Strong work ethic, disciplined execution skills, willingness to do whatever it takes to deliver results;<