Senior Community Resource Representative - City of Birmingham

TARGET CLOSE DATE:

07/07/2025

PAY GRADE:

Grade 24

TYPE:

Full time

JOB SUMMARY:

The City of Birmingham is seeking to hire a Senior Community Resource Representative to oversee and participate in facilitating the neighborhood association program and ensuring appropriate procedures are followed in identifying, requesting, and purchasing items or services. The Senior Community Resource Representative will assist in identifying community needs and priorities, and developing and implementing projects for community improvement. Individuals in this job class are responsible for administering and dispersing funds and ensuring compliance with all mandated funding rules, regulations, and contracts. Incumbents often act as a point of contact for maintaining relations with neighborhoods to resolve citizen issues, investigate complaints, assist with service requests, and gather/distribute related information. Work is reviewed for accuracy and completeness.

COMPENSATION & BENEFITS:

The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more.

The pay range for this job is listed below:

Birmingham $54,308 - $84,240

MINIMUM QUALIFICATIONS:

The following are job-related qualifications that are required for employment consideration for this position:

• Driver’s license.

• Experience coordinating and administering programs and services (e.g., civic organizations, United Way, non-profits) for communities.

• Experience administering project budgets.

• Experience managing projects (e.g., setting objectives, obtaining/allocating resources, coordinating a team, monitoring progress, writing reports) to achieve organizational goals.

• Experience providing effective written and verbal communication (e.g., public speaking, social media, e-mail correspondence) to develop and maintain professional relationships.

PREFERRED QUALIFICATIONS:

The following are job-related qualifications deemed desirable by the City of Birmingham. These qualifications may be considered by Birmingham when reviewing applications and inviting candidates to participate in subsequent steps in the selection processes.

• Bachelor's Degree or higher in one of the following areas: Business Administration, Public Administration, Sociology, Social Work, Political Science, Economics, Urban Studies, Marketing, or related field.

TYPICAL JOB DUTIES:

• Monitors, administers, and reports on division budget by reviewing funding requests, tracking spending, preparing expenditure reports, analyzing financial data and ensuring expenditures are within budgetary limits.

• Manages the City's Neighborhood Association program by ensuring procedures are followed, services are delivered in an efficient manner, and neighborhood officers are properly elected and trained so the needs of neighborhoods are met.

• Coordinates, manages, and establishes relations with neighborhoods by resolving citizen issues, investigating complaints, and assisting with service requests so conflicts can be resolved and complaints can be addressed.

• Engages in activities for self and staff that are designed to ensure professional development, awareness of developments in the field, and knowledge of relevant practices, rules, laws, policies, and/or guidelines.

• Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training, implementing disciplinary actions, and conducting formal performance appraisals.

• Provides assistance with a variety of city programs, initiatives, events, and emergencies, by responding to emergency scenes, canvassing neighborhoods, and arranges transportation so needs are met and events proceed as planned.

• Provides service to internal and/or external customers.

PHYSICAL DEMANDS:

Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods. May involve occasional light lifting of items or objects weighing up to 25 lbs.

WORK ENVIRONMENT:

Work is conducted both indoors in an office setting as well as during regular field visits to external places of business such as community centers and other residential neighborhood locations. Work involves use of standard office equipment, such as computer, phone, copier, etc.

EEO STATEMENT:

The Personnel Board of Jefferson County provides equal emp