Staff Technical Program Manager, Desktop Clients (Eastern Timezones)

Grammarly is excited to offer a remote-first hybrid working model. Grammarly team members in this role must be based in NYC Metro, and, depending on business needs, they must meet in person for collaboration weeks, traveling if necessary to the hub(s) where their team is based.

This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that fosters trust and unlocks creativity.

About Grammarly

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of the Fortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 7 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The Opportunity

To achieve our ambitious goals, we’re looking for a Staff Technical Program Manager (TPM) to join our team, someone whose work will directly impact millions of users through the growth and scaling of our business. This role will work with the team responsible for building several tracks of innovative user-facing product features that further empower our customers. Modern AI enables nearly magical capabilities for communication assistance. Our goal is to bring all that magic into the real-life situations our users' real-life situations every day. Our code works right where our users write in every instance of text editing powered by Grammarly. We invite you to help us build these smart capabilities in our flagship client app: Grammarly’s Windows desktop client.

Grammarly’s engineers and researchers have the freedom to innovate and uncover breakthroughs—and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. You can hear more from our team on our technical blog.

As a Staff Technical Program Manager for Desktop Clients, you will have the opportunity to drive meaningful change at a growing company. Grammarly is uniquely positioned to continue defining the digital-writing-assistant category, but this comes with significant challenges. In this role, you will look to drive programs oriented around the developer experience and accelerating velocity through effective tooling and reusable and scalable infrastructure. 

In this role, you will:

• Work through ambiguity, leading Client programs across multiple teams and departments at Grammarly, focused on service availability and quality.
• Identify the opportunities, requirements, and risks; define milestones and success criteria; and manage schedules.
• Exercise technical judgment in evaluating projects and their potential solutions.
• Communicate and lead effectively, both with the team and with leadership.
• Develop and maintain scalable processes and assist with resource allocation.
• Ensure priorities are aligned across all relevant teams and take steps to remove roadblocks to this alignment.
• Take a holistic view across the greater organization, identifying points to improve collaboration and reduce redundancy.

Qualifications

• Has at least 5 years of professional experience as a TPM, ideally with client experience or a passion for learning new technologies.
• Has successfully managed growth programs, driving meaningful user adoption and engagement outcomes.
• Applies their technical expertise to define and deliver technical solutions.
• Is a strategic thinker and can work across teams to translate business objectives into technical solutions.
• Is driven to proactively identify issues, risks, and opportunities.
• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.
• Is able to meet in person for their team’s scheduled collaboration weeks, traveling if necessary to the hub where their team is based.

Compensation and Benefits

Grammarly offers all team members competitive pay along with a ben