Fitch Learning | Senior Director, Head of Strategic Operations and Integration - New York, NY

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company.

Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

 

Fitch Learning is currently seeking a Head of Strategic Operations and Integration based in our NY or London office, reporting to the CEO.

 

About the Team:

 

• Exciting opportunity to join a high-performing team
• Experience a fast-paced, dynamic environment with strong financial backing, stability, and a wide range of learning products and solutions
• Benefit from a collaborative team culture, supported by colleagues across global offices
• Be part of an organization where you can truly make a difference and advance your career

 

How You’ll Make an Impact: 

 

• M&A Integration:
  • Lead the integration of acquired training business(es), focusing on aligning them with Fitch Learning's culture, values, and strategic goals.
  • Develop and execute comprehensive integration plans, addressing operational, financial, and cultural aspects.
  • Identify synergies and drive value creation through effective integration processes, ensuring a seamless transition for clients and employees.
• Support to the CEO:
  • Act as a key advisor and partner to the CEO, providing insights and recommendations on strategic initiatives and business development opportunities.
  • Facilitate strategic planning sessions and support the CEO and wider leadership team in executing the company's long-term vision.
• Strategic Operations Management:
  • Support the development and execution of operational strategies that drive growth, efficiency, and innovation within Fitch Learning.
  • Collaborate with senior leadership to optimize operational structures and processes, ensuring alignment with the company's strategic objectives.
• Performance Monitoring and Reporting:
  • Establish and monitor key performance indicators (KPIs) to evaluate operational success and integration progress.
  • Prepare and present detailed reports to the CEO and Fitch Group Exco and Hearst executive team on integration and strategic operational initiatives.
• Risk Management:
  • Identify and mitigate operational risks associated with integrating acquisitions, ensuring alignment with Group processes and policies.
  • Develop contingency plans to address potential challenges and disruptions during integration.

 

You May be a Good Fit if:

 

• Hold a bachelor degree in Business Administration, Finance, or a related field; MBA or equivalent advanced degree preferred
• Demonstrate a deep understanding of business operations, finance, and integration within an internationally digital-oriented sector
• Exhibit strong negotiation and conflict resolution skills
• Have a proven track record of meeting KPIs and performance targets
• Bring experience in a senior operational leadership role, ideally within the training or education sector
• Demonstrate expertise in M&A integration, particularly in services and digital solutions industries
• Possess strong strategic thinking, analytical, and problem-solving skills
• Have experience managing cross-functional teams and driving organizational change
• Demonstrate a high level of professionalism, inte