Command Information & Engagements Manager

Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award.

Title: Command Information & Engagements Manager
 

The Work

We are seeking a highly organized and detail-oriented professional to provide information management, communication, and engagement support to senior leadership. This role is critical in ensuring effective command messaging, streamlined information flow, and well-coordinated engagements across internal and external stakeholders.
 

Job Location: Onsite at the client’s offices in Frederick, MD.
 

What You Will Do:

• Organize requests and invitations, in collaboration with Public Affairs Office and other command leadership, for command visits from senior military, Government Congressional personnel, and private-sector partner targets.

• Design visits, secure post locations, and create an agenda outline for the specific programs and products to be showcased during the visit.

• Research relevant issues, solicit input from appropriate sources, conduct strategic analyses, and propose and implement solutions and initiatives to achieve identified objectives and goals.

• Develop command taskers and serve as a point of contact on the tasking system.

• Manage communication between customers and appropriate subject matter experts (SMEs); conduct initial correspondence, monitor and track linkage between customer and SME to outcome.

• Distribute official event correspondence to staff and/or SMEs / participants, to include invitations and agendas, all registration forms, hotel reservations and confirmation numbers & reminders pertaining to any event.

• Manage and coordinate various meetings to include, but not limited to, securing meeting space or demo space for SMEs, serving as the Point of Contact (POC) for all attendee communications, scheduling required vendors, and on-site management including registration, check-in, and protocol.

• Conduct pre-visit preparation and day-of-event set up and break down.

• Developing talking points for experts and, in collaboration with PAO, developing and clearing new presentation material.

• Maintain the ability to quickly draft social media posts/short blurbs on visits/engagements.

• Assist with invite creation and invite lists for large events.

• Assist with additional visit duties to include lunches/coffee, name tags, take away packets, etc.

• Provide support for Conferences and trade shows.

• Maintain a visit calendar and update an after-action (lessons learned) file.

• Generate & develop original content, based on DHA R&D-MRDC projects and announcements and share via social media channels to present a coherent, militarily relevant and consistent message as required.

• Support Protocol functions as needed.

What You Will Bring With You:

• Bachelor’s degree in Communications, Business, International Relations, or related field (or equivalent experience).

• 3–5 years of experience in information management, communications, executive support, or stakeholder engagement (military or government environment preferred).

What We Would Like You To Bring With You: Preferred Qualifications

• Master’s degree

• Experience working with the Department of Defense

• Experience communicating on health and/or science topics

Professional Skills:

• Highly effective analytical, problem-solving, and decision-making capabilities.

• Excellent communication and interpersonal skills to interface effectively at all levels of the business.

• Organized, detailed oriented and able to prioritize and multi-task.

 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our